Healthcare, Dental, Dental Support Organization (DSO)

Patient Coordinator at Caggiano Orthodontics

Parsippany, NJOnsiteFull TimePosted 10 days ago

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Required skills

patient flow
patient records
customer service
multitask
positive attitude
patient-focused

Nice to have

dental office experience
orthodontic office experience

Role summary

Caggiano Orthodontics is seeking a skilled and passionate Patient Coordinator to join their team. This role involves greeting patients, managing appointments, coordinating treatment plans and financial arrangements, maintaining patient records, and providing exceptional customer service in a modern, patient-centered orthodontic practice. The ideal candidate will have strong communication, organizational, and multitasking skills, with a positive, patient-focused attitude. Previous dental or orthodontic office experience is preferred. The practice offers a supportive work environment and a comprehensive benefits package.

Caggiano Orthodontics is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge orthodontic treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities we serve.

Website: Caggiano Orthodontics

Why Join Us?

Supportive, team-oriented work environment

Modern orthodontic practice with advanced technology

Focus on excellent patient experiences and long-term relationships

Opportunity for professional growth and development

Stable, reputable practice with a strong presence in the community

Experience & Key Responsibilities:

Greet patients warmly and serve as the primary point of contact for patient communication

Schedule appointments, confirm visits, and manage patient flow efficiently

Coordinate treatment plans, financial arrangements, and insurance information

Maintain accurate patient records and documentation

Provide exceptional customer service before, during, and after appointments

Perform other duties and responsibilities as assigned by management

Comprehensive Benefits Package:

Medical, Dental, Vision, and 401(k)

Paid holidays

Paid time off

Requirements

Previous experience in a dental or orthodontic office preferred

Strong communication and interpersonal skills

Excellent organizational skills and attention to detail

Ability to multitask in a fast-paced environment

Positive attitude with a patient-focused mindset

Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined

Join our team and be part of a practice dedicated to excellence in orthodontic care. If you're ready to take your career to the next level, apply today!

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