Spectrum Retirement Communities logo
Senior Living, Healthcare, Real Estate

Concierge

Overland Park, KSOnsiteFull TimePosted 1 month ago

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Required skills

  • self-motivated
  • organized
  • professional
  • handle multiple tasks
  • critical
  • emergency situations
  • technology skills

Nice to have

  • office environment
  • answering phones
  • customer service

Role summary

Spectrum Retirement Communities is seeking a Concierge to join their team. This full-time role involves greeting visitors, answering phones, responding to resident and family concerns, handling emergencies, and maintaining the cleanliness of the front lobby. Success in this position requires strong communication, organization, professionalism, self-motivation, the ability to work independently and handle multiple tasks, and general technology skills. Previous office, phone answering, or customer service experience is preferred. The role is onsite and offers a comprehensive benefits package.

Schedule: Full-Time

In this position, your main responsibilities will include:

  • Greet and direct all visitors to the front desk in a friendly and helpful way
  • Answer all incoming phone calls and transfer the calls or take messages as appropriate
  • Respond to resident and family member questions and concerns
  • Respond to and appropriately handle emergency situations
  • Monitor and maintain the cleanliness of the front lobby and entrance area

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

  • High School diploma or equivalent is required
  • Experience in an office environment, answering phones, or customer service preferred
  • Technology skills are important
  • Must be self-motivated, organized, and professional
  • Must be able to work independently and handle multiple tasks at one time
  • Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), paid time off, holiday pay, Daily Pay, and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Ready to apply?
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