Manager, Cloud Engineering & Operations
Required skills
- Cloud Engineering
- Cloud Operations
- public cloud
- private cloud
- hybrid cloud
- Kubernetes
- distributed infrastructure
- disaster recovery
- 24x7 availability
- incident response
Nice to have
- multi-cloud
- private/hybrid
- sovereign cloud
- government environments
- national-security environments
- air-gapped deployments
Role summary
SS8 is seeking an experienced Manager, Cloud Engineering & Operations to lead the architecture, engineering, deployment, and continuous improvement of its cloud and cloud-native infrastructure. This hands-on technical leadership and people-management role requires end-to-end accountability for both Cloud Engineering and Cloud Operations. The ideal candidate is a player-coach with strong people leadership and deep technical credibility, comfortable with architecture reviews, production incident leadership, KPI reviews, and cloud strategy discussions. Responsibilities include owning the technical roadmap, establishing a disciplined Cloud Operations function, driving DevOps and SRE practices, building observability, and developing infrastructure models for diverse environments (AWS, Azure, GCP, OCI, private, hybrid, sovereign, air-gapped). The role also involves partnering with Security and Product teams, managing cloud costs, and collaborating with various departments to ensure operational readiness and successful roadmap execution. A key aspect is building and mentoring a high-performing team.
As a leader in Lawful and Location Intelligence, SS8 helps make societies safer. Our commitment is to extract, analyze, and visualize the critical intelligence that gives law enforcement, intelligence agencies, and emergency services the real-time insights that help save lives. Our high performance, flexible, and future-proof solutions also enable mobile network operators to achieve regulatory compliance with minimum disruption, time, and cost. SS8 is trusted by the largest government agencies, communications providers, and systems integrators globally.
Overview
SS8 is seeking an experienced Manager, Cloud Engineering & Operations to lead the architecture, engineering, deployment, and continuous improvement of SS8's cloud and cloud-native infrastructure. This is a hands-on technical leadership and people-management role with end-to-end accountability for both Cloud Engineering and Cloud Operations. You will lead a team responsible for building and operating highly available, secure, scalable, and resilient infrastructure supporting SS8's mission-critical solutions across public, private, hybrid, sovereign, customer-managed, and restricted or air-gapped environments.
The ideal candidate is a player-coach who combines strong people leadership with deep technical credibility and operational accountability — equally comfortable conducting an architecture review with senior engineers, leading a major production incident, reviewing operational KPIs, and discussing cloud strategy with executive leadership. You should be able to create a culture in which reliability, security, automation, and operational ownership are engineering responsibilities from day one, not activities that begin after development is complete.
What You'll Work On
Key Responsibilities
Required Experience & Qualifications
Nice to Have
Join a company where your ideas, expertise, and ambition can make a real difference. At SS8, we're committed to fostering a culture of collaboration, innovation, and continuous growth. Whether you're developing new solutions, supporting customers, or driving business success, you'll be part of a team that values your contributions and invests in your future.
Compensation & Benefits
The expected base salary range for this position is $175,000 - $210,000. Actual compensation will be determined based on the candidate's skills, experience, and qualifications. This role is also eligible to participate in SS8's corporate bonus program, subject to the terms of the applicable plan. We offer a comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off.
At SS8 Networks, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is Milpitas (Hybrid), meaning it will be performed both from home and from an SS8 office on select days / from home, as determined by the business needs of the team.
SS8 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, protected veteran status, or any other status protected by applicable law.
SS8 does not accept unsolicited resumes from staffing agencies, search firms, or third parties. Any resumes submitted without a signed agreement in place will be considered the property of Company, and no fees will be paid if a candidate is hired as a result.
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