
Practice & Site Coordinator - Stamford Ortho
Required skills
- High School diploma
- Associates Degree preferred
- medical office experience
- confidential matters
- office record keeping
- workflow processing
- balance multiple priorities
- communication skills
- English proficiency
Nice to have
- Associates Degree
Role summary
Stamford Health is seeking a Practice & Site Coordinator to support daily operations in their medical practice locations. This role involves managing administrative tasks, handling confidential information, processing accounts payable and receivable, reconciling billing, and supporting front desk and departmental staff. The ideal candidate will have a High School diploma (Associate's degree preferred) and at least 3 years of medical office experience, with strong organizational, communication, and problem-solving skills. This is a full-time, onsite position in Stamford, CT.
The Practice and Site Coordinator will provide support to the Practice & Site Administrator, assist in the day-to-day operations of the practice, and will assist the Site Administrator in adherence with all policies, regulations, goals, and initiatives.
Schedule: Onsite in Stamford, CT. Monday-Friday 8:30 am - 5:00 pm
As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission, to that end we offer:
• Competitive salary
• Comprehensive, low-cost health insurance plans available day one
• Wellness programs
• Paid Time Off accruals - 26 days
• Tax deferred annuity and (403b) retirement savings plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:
- Assist the Practice and Site Administrator in managing the daily operations of the practice locations.
- Prepares various documents and handles confidential matters in accordance with rules, policies and procedures.
- Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.
- Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.
- Manages the processing of accounts payable in accordance with policies and procedures.
- Assists in the investigation of Accounts Receivable accounts and interactions the Revenue Cycle
- Reconciles monthly billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.
- Works in collaboration with the Revenue Cycle to resolve, patient billing related matters.
- Ensures mail is opened and processed, and offices are opened and closed according to procedures.
- Provides support to the front desk staff, schedulers and referrals as needed
- Maintain payroll and PTO balance for all departmental employees in the department
- Runs errands as necessary at the request of the Practice and Site Administrator and/or Medical Site Directors.
- Oversees and is responsible for maintaining and cataloguing records in storage.
- Supports and upholds established policies, procedures, objectives, quality improvements and safety.
QUALIFICATIONS/REQUIREMENTS:
- High School diploma is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred
- Must exhibit a high degree of responsibility in confidential matters.
- Knowledge of office record keeping and workflow processing is required.
- Ability to work independently and balance multiple priorities is required.
- Effective communication skills, both verbal and written English proficiency required
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