
Warehouse Lead (Operations Specialist)
Required skills
- WMS
- Sunbeam
- labor reporting systems
- reporting
- metric requirements
- data analysis
- systems maintenance
- SOPS
- compliance
- customer service
Nice to have
- Microsoft Access
- MS Teams
- Power BI
Role summary
Our supply chain team is seeking a Warehouse Lead (Operations Specialist) to support daily operations and meet customer needs. This role involves running reports, analyzing data, and assisting leadership in managing workflow and improving processes. You will ensure system compliance, coordinate system changes, and interact with customer service to resolve issues. The position requires strong math and communication skills, with experience in warehouse management systems and Microsoft Excel. Preferred qualifications include knowledge of Microsoft Access, MS Teams, and Power BI. This is an onsite role with various shift options.
Offering: $2000 Introductory Award ($1000 paid at 90 days and $1000 paid at 180 days)
Various Shifts:
9:00am-5:30pm/Monday-Friday
1:00pm-9:30pm/Monday-Friday
3:00pm-11:30pm/Monday-Friday
Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you’ll be doing:
- Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
- Assist department leader in managing the workflow as needed.
- Provide required information to supervisors and managers to meet reporting and metric requirements.
- Assist with communicating information to departmental teams.
- Analyze data from information and develop recommendations for action or improvement.
- Maintain system as required due to upgrades or business changes.
- Ensure compliance with systems and SOPS and audit activity to ensure compliance.
- Coordinate and communicate any major changes or enhancements to the systems.
- Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
- Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
- Provide support and backup for operations specialist role in other departments as needed.
- Provide support and backup in various warehouse functional areas as needed.
- Direct associate concerns to department leader.
What you bring to the table:
- Significant above average math skills.
- Perceptible verbal, written and communications skills with a focus on detail oriented.
- Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
- Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
- Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.
Qualifications:
What’s needed- Basic Qualifications:
- 1+ years of basic Microsoft Excel computer skills
- 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
- Certification in Material Handling equipment or willingness to learn
What’s needed- Preferred Qualifications:
- Microsoft Access experience preferred
- Knowledge of MS Teams environment preferred including Power BI
We Offer:
- Competitive Pay
- Inclusive culture with associate-led Business Resource Groups.
- Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
#stapleshiringwarehouse
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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