Treatment Coordinator
Required skills
- dental front office experience
- computer proficiency
- customer service
- communication skills
- multi-tasking
- team collaboration
- case acceptances
- budgeting
- insurance
Nice to have
- energetic
- organized
- helping patients feel comfortable
- positive attitude
- professional demeanor
Role summary
James Brown DDS is seeking a Full-Time Dental Treatment Coordinator in San Antonio, TX. This role involves managing patient communication, presenting treatment plans, scheduling appointments, and tracking treatment progress. The ideal candidate will have 2+ years of dental front office experience, strong customer service and communication skills, and computer proficiency. The position offers a comprehensive benefits package and a supportive team environment.
Overview
James Brown DDS is now hiring a Full Time Dental Treatment Coordinator in San Antonio, TX!
Are you energetic, organized, and passionate about creating exceptional patient experiences? We're looking for a Dental Treatment Coordinator who loves helping patients feel comfortable while educating them on their treatment needs and options.
Apply today and help us create healthy, beautiful smiles!
Schedule: Monday - Thursday 7:45 am - 5:00 pm
Friday 7:45 am - 1:00 pm
To learn more about this practice that has been a staple in the community for over 30 years, visit: https://www.jamesbrowndentist.com
Join a Team That Invests in You!
Eligible full-time employees enjoy a comprehensive benefits package including:
- Paid Time Off (PTO)
- 401K Retirement Plan
- Paid Company Holidays
- Monthly bonus Opportunity
- Professional Development & Continuing Education
- Bereavement Leave
- Jury Duty Pay
- Company-Paid $25,000 Basic Life & AD&D Insurance
- Medical, Dental & Vision Insurance
- Short-Term Disability Coverage
- Voluntary Life & AD&D Insurance
- Pet Insurance
- Accidental Injury Coverage
- Critical Illness Coverage
- Hospital Indemnity Plans with Wellness Incentives
Responsibilities
- Answers incoming calls to include new patients and emergencies
- Establishing trusting relationship with new patients
- Tracking pending and incomplete treatments
- Brief patients on treatment plans and practice’s policies
- Presenting treatment plans
- Making sure dental goals are being met in regard to dental services
- Appointment scheduling
- Requesting records
- Patient follow ups
- Knowledge of case acceptances, budgeting, and insurance
Qualifications
- High school diploma
- 2 or more years dental front office experience
- Computer proficiency and ability to learn new programs
- Exemplary customer service and interpersonal skills
- Positive attitude and professional demeanor
- Outstanding verbal and written communication skills
- Strong multi-tasking and organizational skills
- Ability to collaborate with a team
Practice Description
Together, Dr. Brown and Dr. Johnson combine decades of experience, advanced clinical expertise, and a shared commitment to compassionate, patient-focused care. Their mission is to provide high-quality dentistry in a welcoming environment where every patient feels valued, respected, and confident in their smile.
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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