ERF Senior Accounts Management Specialist
Required skills
- Active Directory
- identity management systems
- account administration
- enterprise systems
- privileged account processes
- compliance audits
- account management reports
Nice to have
- ISO 9001
- ISO 20000-1
- ISO 27001
- CMMI-SVC Level 2
Role summary
Strategic Operational Solutions (STOPSO) is seeking a Senior Enterprise Request Fulfillment (ERF) Account Management Technician to provide advanced identity and account administration support across enterprise systems. This role involves creating, modifying, disabling, and auditing user accounts, managing privileged access, reviewing exceptions and requests, supporting compliance audits, mentoring junior staff, and preparing reports. The position requires five years of account administration experience, with familiarity in Active Directory and identity management systems. The role can be filled onsite at a Government facility or a contractor-provided facility.
Brief Overview of Position:
Strategic Operational Solutions (STOPSO) is seeking candidates for the Senior Enterprise Request Fulfillment (ERF) Account Management Technician role that serves the organization. This role could be filled both onsite at a Government facility or at a contractor provided facility.
STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.
Primary Responsibilities:
The Senior Enterprise Request Fulfillment (ERF) Account Management Technician provides advanced identity management and account administration support across USPTO enterprise systems.
Additionally, in this position you will:
- Create, modify, disable, and audit user accounts.
- Manage elevated rights and privileged account processes.
- Review account exceptions and access requests.
- Support compliance audits.
- Mentor junior team members.
- Prepare account management reports and analyses.
Qualifications:
- Five (5) years of account administration experience.
- Experience with Active Directory and identity management systems.
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