Receptionist

Accessibility Note:

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact talentacquisition@surgerypartners.com

JOB TITLE: Receptionist - Part Time Afternoons (1:30pm-5:30pm)

GENERAL SUMMARY OF DUTIES: To provide support to administrative office staff assuring a smooth departmental work flow. Responsible for performing daily tasks such as sorting mail, answering phone and routing incoming calls, filing, copying, data entry, and other similar duties, using a computer terminal. Relieves office staff of clerical work, and minor administrative and business detail.

ESSENTIAL FUNCTIONS: 1. Answer, screen, and forward calls, providing information and taking messages 2. Interact with all levels of management3. Meet and greet visitors entering the facility, determine the nature or purpose ofvisit, and direct or escort them accordingly4. Process incoming and outgoing mail and deliveries5. Patient arrival and check-in for Registration team6. Assist with maintaining lobby/waiting area7. Back up for other assistants8. Determine appropriate direction for business inquiries (phone call/in-person)9. Perform other duties as assigned

EDUCATION/REQUIREMENTS:1. High School Diploma2. 2+ years medical office experience

KNOWLEDGE:1. Knowledge of policies and procedures.2. Knowledge of Microsoft Word, Excel, PowerPoint. Facility computer systems, programs.3. Knowledge of medical terminology preferred.SKILLS:1. Skill in gathering and reporting claim information. 2. Strong verbal, interpersonal and written communication skills required.3. Skill in solving utilization problems. 4. Skill in written and verbal communication and customer relations.ABILITIES: 1. Ability to work with effectively with administration, medical staff and externalagencies. 2. Must be able to work in a fast paced environment and be service oriented.3. Ability to identify, analyze and solve claim problems.4. Must be self-motivated, have excellent organizational skills, good judgment skillsand a team player.

PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.

Benefits:

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Occasional overtime, evening and/or weekend work.This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.