Healthcare

Front Desk Assistant / Medical Records

Miami, FLOnsiteFull TimeEntry-level (exp-based)Posted 9 days agoVisa sponsorship available

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Required skills

Front Desk
Medical Records
Check-in procedures
Patient greeting
Demographic information
Insurance information
New patient charts
Office opening procedures
Petty cash balancing
Co-pay collection

Nice to have

healthcare background

Role summary

Seeking a Front Desk Assistant for a busy healthcare office. Responsibilities include patient check-in, maintaining records, collecting payments, and managing medical records requests in compliance with HIPAA. Requires a High School Diploma, 1-2 years of healthcare experience, fluency in English and Spanish, knowledge of clinic policies and computer systems, and medical terminology. Must be able to multi-task, communicate effectively, and demonstrate compassion and professionalism. Benefits include health, dental, vision insurance, HSA, life insurance, PTO, and 401(k) with match.

Accessibility Note:

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact talentacquisition@surgerypartners.com

JOB TITLE: Front Desk Assistant

GENERAL SUMMARY OF DUTIES:

Performing check-in procedures

Greeting patients in a timely and friendly manner

Maintaining current demographic and insurance information in computer and in the chart

Create new patient charts.

Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed

Inform patients of cost of care being given

Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Processing, tracking, and coordinating medical records requests, ensuring timely completion and compliance with HIPAA and confidentiality requirements.

REQUIREMENTS:

High School Diploma, with 1-2 years experience in healthcare background

Must be fluent in English and Spanish

Knowledge of clinic policies and procedures

Knowledge of computer systems, programs

Knowledge of medical terminology

Must be able to multi – task

Must be able to express compassion and kindness to patients calling and being seen in the office

Must maintain a professional and upbeat attitude

Skill in written and verbal communication and customer relations

Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients

Requires sitting and standing associated with a normal office environment

Normal busy office environment with much patient contact

Benefits:

Comprehensive health, dental, and vision insurance

Health Savings Account with an employer contribution

Life Insurance

PTO

401(k) retirement plan with a company match

And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Employment Opportunity & Work Force Diversity

Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.

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