Appointment Scheduling Specialist – Heart & Vascular Specialists Clinic – Full-Time, Days

Appointment Scheduling Specialist – Heart & Vascular Specialists Clinic – Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location: 3142 Horizon Road, Rockwall, TX 75032

• Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm

• Travel:  25%25 to surrounding clinics as needed (mileage reimbursement provided)

Heart & Vascular Specialists Clinic Highlights:

• Be a part of our clinic that offers the opportunity to strengthen your skills by working with our Providers and Staff in a rewarding, educational environment

• If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

• Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork

• We pride ourselves in being compassionate and empathic to our patients and team

Here’s What You Need

• High School Diploma or equivalent (required)

• 2 years related experience in Medical Provider Clinic (strongly preferred) 

• Bilingual in English / Spanish (strongly preferred)

• Front office position to check in/out patients

• Insurance verification, create patient estimates, confirm and schedule appointments

• Requires strong customer skills.

• Good communication skills.

• Possess a strong work ethic and a high level of professionalism.

• A team player who handles multiple projects simultaneously in a fast paced environment.

What You Will Do

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process

• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.

• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.

• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.

• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned. 

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. 

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

#LI-CT1