Intake & Assessment Coordinator
Required skills
- ABA Therapy
- Intake
- Salesforce
- CRM
- High school diploma
- 1+ year of experience
- phone-driven environment
- performance goals
- follow-through
Nice to have
- Bilingual Spanish/English
- associate’s or bachelor’s degree
- ABA
- healthcare
- behavioral health
Role summary
The Treetop is seeking a motivated and compassionate Intake Coordinator for its ABA Therapy services. This remote, full-time role involves being the first point of contact for families, managing high call volumes, explaining programs, guiding families through the intake process, and collecting necessary documentation. The ideal candidate will have 1+ year of experience in sales, outreach, intake, or client-facing roles, be comfortable in a fast-paced, phone-driven environment, and possess excellent communication and persuasive skills. Familiarity with Salesforce or other CRMs is preferred, as is experience in ABA or healthcare. Bilingual Spanish/English skills are highly preferred.
Intake Coordinator – ABA Therapy
Location: Remote - Must reside in the USASchedule: 9:00 a.m.–5:00 p.m., 10:00 a.m.-- 6:00 p.m., 11:00 a.m.--7:00 p.m.Job Type: Full-TimeCompensation: $45,000-$60,000 annual salary, based on experience
Join The Treetop where purpose, growth, and meaningful work come together.
We’re seeking a motivated and compassionate Intake Coordinator to be the first point of contact for families seeking life-changing ABA therapy services. This fast-paced, people-focused role is ideal for someone who thrives on meaningful conversations, enjoys achieving goals, and loves helping families begin their journey with us.
Bilingual Spanish/English speakers are highly preferred.
🌟 What You’ll Do
- Be the first friendly voice families hear when they reach out for services
- Manage 75–100+ inbound and outbound calls daily
- Explain our programs clearly and guide families through the intake process
- Follow up to collect insurance, documentation, and consents
- Track progress in Salesforce and other systems
- Meet and exceed performance goals for responsiveness, conversion, and completion
- Collaborate with internal teams to ensure a smooth, welcoming onboarding experience
Requirements
✅ What You Bring
- 1+ year of experience in sales, outreach, intake, or client-facing roles
- Comfortable in a fast-paced, phone-driven environment
- Excellent communication and persuasive skills
- Driven by results, goals, and bonus opportunities
- Familiarity with Salesforce or other CRMs preferred
- Detail-oriented, organized, and strong at follow-through
- High school diploma required; associate’s or bachelor’s degree preferred
- Experience in ABA, healthcare, or behavioral health is a plus
- Bilingual Spanish/English skills preferred
Benefits
What We Offer
- $45,000-$60,000 annual salary based on experience
- Performance-based bonuses and incentives
- Health, vision, and dental insurance, PTO, and paid holidays
- 401(k) with employer match
- Opportunities to grow with a fast-expanding, mission-driven organization
- A supportive team environment where your impact is valued every day
Make This Season Your Time to Grow
If you’re ready to turn over a new leaf in your career, apply today and join a team that’s dedicated to making a difference for families every single day.
The Treetop | Discovery ABA Family of Companies is an Equal Opportunity Employer and welcomes candidates from all backgrounds.
Originally posted on Himalayas
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