Shift Manager - S8495
Required skills
- Shift Manager
- restaurant operations
- team performance
- food quality
- safety standards
- cleanliness standards
- customer inquiries
- customer concerns
- guest service
- leadership skills
Nice to have
- Cajun hospitality
Role summary
Popeyes Louisiana Kitchen, operated by TICE, is seeking a Shift Manager to lead by example in a fast-paced restaurant environment. This role involves overseeing daily operations, supervising and supporting team members, ensuring food quality, safety, and cleanliness standards, and handling customer inquiries. The ideal candidate will possess strong leadership, organizational, and multitasking abilities, with previous restaurant or customer service experience. This position offers flexible scheduling, growth opportunities, meal discounts, and comprehensive training, focusing on developing advanced leadership, management, problem-solving, and communication skills to deliver exceptional guest experiences.
What's life like working at Popeyes Louisiana Kitchen proudly operated by TICE?
As a Shift Manager, you'll lead by example in our dynamic fast-paced environment to ensure our restaurants are welcoming, fun, efficient, and successful.
What will my day-to-day look like?
Assisting with managing day-to-day operations and team performance
- Overseeing restaurant operations during your shifts
- Supervising and supporting team members
- Ensuring food quality, safety, and cleanliness standards are met
- Handling customer inquiries and concerns with professionalism
- Contributing to maintaining the Popeyes brand experience
What shall I bring?
- Welcoming Cajun hospitality and a desire to serve
- Leadership skills and the ability to guide and inspire your team
- Strong organizational and multitasking abilities
- Previous experience in a restaurant or customer service environment
- A proactive mindset and a dedication to continuous improvement
How will I grow?
- Share our culture of Teamwork, Integrity, and Commitment to Excellence.
- Develop advanced leadership and management skills, overseeing restaurant operations.
- Enhance problem-solving abilities as you address challenges that arise during shifts.
- Acquire team management skills by coordinating and supporting team members.
- Learn effective communication techniques to ensure smooth operations and exceptional guest service.
- WOW our guests by handling customer feedback and maintaining high food quality standards.
What's on offer?
- Flexible scheduling to balance work and personal life
- Opportunities for professional growth within our expanding team
- Discounted meals during your shifts
- Comprehensive training to equip you for success
- Represent our TICE brand with pride in our uniform
At Popeyes Louisiana Kitchen, proudly operated by TICE, we're committed to delivering exceptional experiences to our guests. Join our dedicated team as we enrich lives through remarkable dining encounters. Together, we create an impact-one person, one meal, and one unforgettable guest experience at a time.
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