Security Support Specialist
Required skills
- Microsoft Office
- Access Control Systems
- Physical Security
- Customer Service
- Multitasking
- Analytical Skills
- Record Keeping
- Valid Driver's License
Nice to have
- Bi-lingual
Role summary
The Security Support Specialist is responsible for greeting and assisting employees and vendors, managing physical security work orders, handling access badge requests, and responding to incidents. This role requires proficiency in Microsoft Office, strong customer service skills, attention to detail, and the ability to maintain accurate logs. The position involves administrative duties and special projects, with a requirement of 2 years of prior front desk/admin or related experience. Candidates must be at least 20 years of age, able to stand/sit/walk for extended periods, and lift up to 50 lbs. A valid driver's license and the ability to obtain a Wisconsin PSP are also required.
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Responsibilities of the Security Support Specialist include, but are not limited to:
Required Qualifications of Physical Security Support Specialist:
Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment in a front desk/admin role or directly related experience. Must be at least 20 years of age.
Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Wisconsin PSP, including state accredited training requirements.
Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.
Computer Skills: Proficiency with Microsoft Office software (Word, Access, Excel, PowerPoint).
Detail-Orientated Skills: Attention to detail, organizing tasks, ability to multi-task, analytical skills, accuracy of work
Other Qualifications: Ability to pass a pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you. Valid Driver's License in good standing.
Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.
Salary & Benefits: Compensation is between $21.00-$23.00 / hour plus paid time off and paid holidays. Disability and dental benefits are provided and eye care is also available. To obtain initial eligibility, you must first have three (3) months of contributions made on your behalf. Skills-enhancing training at no-cost to you and opportunities for career growth and promotion from within are available.
EOE/M/F/D/V
#IND3
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