Logistics Coordinator

RemoteRemoteFull TimePosted 8 days ago

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Required skills

logistics
supply chain
client liaison
carrier partners
shipment lifecycle
customer support
track and monitor goods
negotiate
contracted pricing
coordinate shipment

Nice to have

logistics software

Role summary

The Logistics Coordinator will oversee and facilitate daily supply chain operations, acting as a liaison between clients and carriers to ensure effective distribution of goods. This role involves managing the shipment lifecycle, handling customer support, and coordinating with various stakeholders. Key responsibilities include tracking shipments, negotiating vendor pricing, preparing documentation, analyzing logistical issues, and identifying cost-saving opportunities. The ideal candidate possesses strong critical thinking, problem-solving, communication, and record-keeping abilities, with a customer-oriented approach. Experience with logistics software is a plus. This is a remote position with varied working hours and occasional weekend coverage.

Working Hours: This position requires coverage until 8:00 PM Eastern Time. Working hours will vary based on location and seasonal time changes.

British Columbia: 8:30 AM – 5:00 PM PT (summer) or 9:30 AM – 6:00 PM PT (winter).
Alberta: 9:30 AM – 6:00 PM MT (summer) or 10:30 AM – 7:00 PM MT (winter).
Quebec/Ontario: 11:30 AM – 8:00 PM ET, year-round.

Occasional weekend coverage will also be required on a rotating basis among team members.

About the role:

As a Logistics Coordinator, you will oversee and facilitate the day-to-day operations of the entire supply chain process. You will work along side the Business Development team and will serve as a liaison between our clients and carriers, to ensure the effective distribution of our clients' goods. You will interact with clients, carrier partners, warehouses, and other stakeholders as part of this function, handling customer support and manage the lifecycle of a shipment.

A great asset for a Logistics Coordinator is their communication and negotiation skills.

On a given day, you will:

Track and monitor goods to confirm appointments, arrival, and delivery status
Negotiate with vendors to obtain best contracted pricing
Prepare all necessary documentation required for shipments
Liaise with customers, carrier partners, and other departments to coordinate the shipment
Analyze and troubleshoot any logistical issues that may arise
Review purchase orders and shipping documents to ensure accuracy
Make special shipping arrangements as necessary
Investigate cost saving opportunities
Perform quality assurance checks on goods before and after shipment
Keep updated records and database
Responds promptly and professionally to customer needs and service requests
Carry out additional tasks not limited to the above

Your areas of knowledge and expertise that matter most for this role:

Critical thinking and problem-solving abilities
Ability to work autonomously or collaborate with others as needed
Excellent record-keeping and coordination abilities
Excellent interpersonal skills and customer-oriented approach

Additional assets:

Computer-savvy with a working knowledge of logistics software

Some of the perks of you working here:

A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act upon them
Opportunities for advancement - We aim to challenge you, help you cultivate a sense of purpose, and seize opportunities as they arise
The flexibility to work from anywhere!

Ready to apply?

You'll be redirected to Total One Logistics's application page.