Travel Support Specialist (Remote)
Required skills
- client communication
- phone
- messaging
- travel arrangements
- accommodations
- cruises
- vacation packages
- reservation coordination
- itinerary updates
Nice to have
- customer service
- hospitality
- travel experience
- event planning
Role summary
Seeking a Remote Travel Support Specialist to assist clients in the Orlando area with planning and organizing vacation experiences. This role involves being a primary point of contact for clients, coordinating travel arrangements, and providing support before, during, and after trips. Ideal candidates are organized, detail-oriented, possess strong communication and interpersonal skills, and are comfortable working independently in a remote environment. Prior customer service or travel experience is a plus. This is a remote, independent contractor opportunity with flexible hours.
Overview
We are seeking a Remote Travel Support Specialist in the Orlando area to assist clients with planning and organizing vacation experiences. This position is ideal for individuals who enjoy helping others and staying organized in a detail-focused role.
In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences.
This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required.
Key Responsibilities
- Serve as a main point of contact for client communication via email, phone, and messaging
- Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
- Respond to inquiries with accurate, timely, and helpful information
- Support clients with reservation coordination, confirmations, and itinerary updates
- Research destinations, resorts, and travel options to match client preferences
- Maintain organized records of client details and bookings
- Provide pre-travel guidance and follow-up support after trips
- Collaborate with suppliers and booking platforms to ensure accuracy and quality service
Qualifications
- Strong communication and interpersonal skills
- Ability to stay organized and manage multiple client requests
- Comfortable working independently in a remote environment
- Attention to detail and problem-solving mindset
- Basic computer and internet navigation skills
- Customer service, hospitality, or travel experience is a plus (not required)
What We Offer
- Flexible remote schedule
- Access to training, tools, and ongoing mentorship
- Supportive team environment
- Opportunity to build professional skills in customer relations and travel planning
- Performance-based earning potential with no cap
Ideal Candidate
This role is a great fit for individuals who:
- Enjoy helping others and creating positive experiences
- Have an interest in travel, hospitality, or event planning
- Are self-motivated and dependable
- Want a flexible opportunity that can grow over time
Additional Information
This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence.
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