
Support Technician 3-12 | Adult Emergency Department | Days | Full time
Required skills
- Registered Nurse
- mobility assistant
- patient lifting equipment
- nurse call system
- stocking supplies
- clean environment
- patient care
- computer experience
- oral communication
- public contact skills
Nice to have
- clerical experience
- nursing assistant experience
Role summary
The Support Technician in the Adult Emergency Department works full-time, 36 hours/week, in a role that combines patient mobility assistance using specialized equipment under the supervision of a Registered Nurse, and unit desk support. Responsibilities include managing the nurse call system, answering phones, stocking supplies, filing, and maintaining a clean environment. The role emphasizes patient care, teamwork, and organizational skills, requiring demonstrated computer proficiency, strong communication, problem-solving abilities, and knowledge of medical terminology. Previous clerical or nursing assistant experience is preferred.
Full time 36 hours/week | 7:00am - 7:30pm, Sun-Sat
The support tech functions under the supervision of the Registered Nurse serving the unit in two distinct roles according to assignment. In a priority role, the support tech serves as a mobility assistant, and works with the registered nurse to optimize patient mobility using specialized patient lifting equipment. In a second capacity, the support tech serves as the unit desk support managing the nurse call system needs, answering telephones, stocking supplies/equipment, filing, and ensuring a clean and uncluttered environment of care. The support tech provides nursing support to achieve the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.
Qualifications
Minimum Education and Experience Requirements:
High school diploma or equivalent preferred. College degree preferred; demonstrated computer experience; demonstrated strong oral and written communication skills; demonstrated excellence in public contact skills (respect for others, courteous, tactfulness); demonstrated ability to problem-solve, prioritize, and display initiative; dependability, ability to accept direction and interact with others as a team member essential; strong organizational skills with demonstrated ability to work independently; demonstrated understanding of medical terminology. Previous clerical or nursing assistant experience preferred.
Motor Vehicle Operator Designation: Employees in this position: Will not operate vehicles for an assigned business purpose
Licensure/Certification/Registration: none
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