Front Office Specialist - Per Diem
Required skills
- High School Diploma
- customer service
- driver's license
- Microsoft Office
- ICD-10
- CPT coding
- Medical terminology
- Medicare guidelines
- oral/written communication skills
- organized
Nice to have
- healthcare
- Bilingual Spanish
Role summary
UNLV Health is seeking a Per Diem Front Office Specialist to manage patient appointments, greet visitors, handle phone calls, check patients in and out, and verify insurance eligibility. The role requires a High School Diploma, a minimum of six months of customer service experience (preferably in healthcare), a valid driver's license, and proficiency with Microsoft Office. Knowledge of ICD-10, CPT coding, medical terminology, and Medicare guidelines is essential. Excellent communication and organizational skills are necessary. Bilingual Spanish is a plus. This onsite position offers benefits including paid holidays, PTO, and 401K contribution.
The Front Office Specialist schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility and assists in general office duties.
Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.
- Clinic hours are Monday through Friday, 8AM to 5PM (Actual scheduled hours may vary depending on business needs)
- 12 Full-Day and 2 Half-Day Paid Holidays per year, starting with your first day of employment
- 20 PTO days per year
- 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
- Medical, Dental, and Vision benefits that start the first of the month following your start date
Educational Requirements
- High School Diploma or equivalency
Qualifications
- Minimum six (6) months experience in customer service; preferably in healthcare
- Current and valid driver’s license
- Demonstrated ability to use a computer with Microsoft Office knowledge
- Knowledge of ICD-10, and CPT coding guidelines
- Medical terminology
- Knowledge of Medicare guidelines
- Excellent oral/written communication skills
- Must be well organized and detail-oriented
- Ability to establish and maintain effective working relationships with patients, team members, physicians and the public
- Bilingual Spanish a plus
Physical requirements
- May include standing, sitting, and/or walking for extended periods
- May include performing repetitive tasks
- May include working with challenging patients
- May include lifting up to 25 pounds
UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.
If you have any questions about our interview and hiring procedures, please contact Recruitment at healthjobs@medicine.unlv.edu
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