Telecommunications, Fiber Optics, Manufacturing

Total Rewards Specialist

Hickory, NCOnsiteFull TimePosted 19 days ago

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Required skills

benefits administration
leave administration
total rewards
HR operations
employee benefits programs
enrollments
life event changes
terminations
eligibility updates
employee records

Nice to have

CEBS
PHR
SHRM-CP
compensation administration
salary planning
workers’ compensation programs

Role summary

The Total Rewards Specialist is responsible for administering employee benefits, leave of absence, workers’ compensation, and rewards programs to enhance the employee experience. This role collaborates with HR, Payroll, Accounting, managers, and external vendors to ensure accurate program administration, regulatory compliance, and support of the total rewards strategy. Key duties include managing enrollments, processing benefits billing, coordinating open enrollment, guiding employees through leave processes, managing workers’ compensation claims, and supporting wellness and compensation initiatives. The position requires a Bachelor's degree or equivalent experience, 2-4 years in HR operations or a related function, proficiency in HRIS and benefits systems, strong customer service, and excellent organizational and communication skills.

US Conec, Ltd.

Engineering Innovation. Precision Plastics. Powering AI.

US Conec, Ltd. is a trusted, global company that prides itself on engineering excellence—creating innovative connectivity solutions that support today’s most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At US Conec, you’ll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers. With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future—whether your interests lie in manufacturing, engineering, operations, or beyond.

Overview

The Total Rewards Specialist plays a key role in delivering an exceptional employee experience through the administration of benefits, leave of absence, workers’ compensation, wellness, and employee rewards programs. This position partners closely with Human Resources, Payroll, Accounting, managers, employees, and external vendors to ensure accurate program administration, regulatory compliance, and effective support of US Conec’s total rewards strategy.

Responsibilities

Administer employee benefit programs, including medical, dental, vision, life, disability, retirement, and voluntary benefits

Manage benefit enrollments, life event changes, terminations, and eligibility updates while maintaining accurate employee records

Serve as the primary point of contact for employee benefits inquiries, vendor relationships, and benefits issue resolution

Process benefits billing, reconcile invoices, investigate discrepancies, and coordinate with vendors and internal stakeholders to ensure timely payments

Audit benefit deductions, carrier files, and enrollment data to ensure accuracy and compliance

Coordinate annual open enrollment activities, employee communications, educational resources, and enrollment processing

Administer leave of absence programs, including FMLA, short-term disability, long-term disability, and other applicable leave programs

Guide employees and managers through leave processes, documentation requirements, benefits continuation, and return-to-work procedures

Partner with Payroll, managers, employees, and third-party administrators to track leave status, documentation, and return-to-work timelines

Manage leave-related records, payroll updates, benefit deductions, and premium payments

Coordinate workers’ compensation claims, documentation, claims administration, and return-to-work activities

Maintain communication with employees, supervisors, claims administrators, and safety partners regarding claim status and work restrictions

Support wellness initiatives, employee engagement programs, and total rewards communications

Administer education assistance and student loan repayment programs, including eligibility reviews, employee support, and vendor coordination

Provide backup support for compensation processes, including pay changes, promotions, transfers, HRIS updates, and annual compensation cycles

Assist with compensation reporting, salary surveys, audits, and incentive program administration

Maintain accurate data and records within HRIS, benefits, leave, and compensation systems

Prepare reports, conduct audits, and support compliance with company policies and applicable regulations

Identify opportunities to improve processes, enhance efficiency, and strengthen the employee experience

Support new hire orientation, benefits education, and ongoing employee communications related to total rewards programs

Must Haves

Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience

2–4 years of experience in benefits administration, leave administration, total rewards, HR operations, or a related Human Resources function

Working knowledge of employee benefits programs, leave administration practices, and applicable employment regulations

Experience using HRIS platforms and benefits administration systems

Strong customer service and employee support skills

Excellent verbal and written communication skills

Strong organizational skills with exceptional attention to detail and accuracy

Intermediate proficiency in Microsoft Excel and reporting tools

Ability to manage multiple priorities in a fast-paced environment

Ability to maintain confidentiality and handle sensitive employee information with discretion

Demonstrated ability to work independently and collaboratively across departments

Nice to Haves

Professional certification such as CEBS, PHR, SHRM-CP, or equivalent

Experience supporting compensation administration or salary planning processes

Experience coordinating workers’ compensation programs and return-to-work activities

Experience managing wellness, employee recognition, or employee engagement programs

Exposure to benefits audits, compliance reporting, and process improvement initiatives

Experience partnering with third-party benefits and leave administration vendors

What We Offer

Competitive salary with performance-based bonus potential

4 weeks of PTO plus paid holidays

Comprehensive medical, dental, and vision coverage

401(k) with employer match

A collaborative culture focused on innovation and continuous improvement

Opportunities for career growth within a global technology leader

US Conec will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Join US Conec today and be part of a team that values each other, promotes innovation and growth, and strives to exceed customer expectations in everything we do.

US Conec is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status, or any other legally protected characteristics

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