Overnight Emergency Veterinary Assistant Shift Lead - Ralph Ave/Brooklyn, NYC
Required skills
- Overnight
- Emergency Veterinary Assistant
- Shift Lead
- Credentialed Veterinary Technician
- VEG Credentialing Support Program
- clinical workflow
- team dynamics
- floor operations
- empathy
- conflict resolution
Nice to have
- emergency medicine
- specialty medicine
- leadership instincts
- desire to grow professionally
Role summary
VEG is seeking an Overnight Emergency Veterinary Assistant Shift Lead in Brooklyn, NYC. This role is responsible for overseeing shift operations, ensuring high-quality patient care, and supporting the veterinary team. The Shift Lead will manage daily workflow, coordinate breaks, assist with conflict resolution, and lead shift transitions. The ideal candidate has 1+ years of experience as a veterinary technician or assistant, preferably in emergency or specialty medicine, with strong clinical workflow and team dynamics understanding. Excellent communication, conflict resolution, and leadership skills are essential. Must be available to work nights, weekends, and holidays.
ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
Veterinary nursing Shift Leads are the glue that holds each shift together—and the spark that keeps it moving. You own the rhythm and flow of each shift, making sure patients get top-tier care and every VEGgie has what they need to thrive. From team huddles and rounds to break coverage and on-the-floor coaching, you’re the steady presence keeping things smooth, safe, and supported. You don’t need to know every detail, but you do keep a big picture view—anticipating what’s next and jumping in wherever needed. You lead with heart, hustle, and a belief that when your team is empowered, great care follows.
WHAT YOU’LL DO
WHAT YOU NEED
WHO YOU ARE
HOW WE INVEST IN YOU
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
