DEPARTMENT MANAGER - SALES
Required skills
- sales
- customer service
- merchandising
- sales associate
- sales goals
- account goals
- commission
- performance management
Nice to have
- retail growth
- customer experiences
- associate performance
- customer problems
Role summary
Von Maur, America's Leading Department Store, is seeking a Department Manager to drive retail growth by building customer relationships, optimizing merchandising, and developing associates. This role involves motivating staff, executing sales associate duties, meeting individual and department goals, and assessing associate performance. The manager will also develop solutions for customer and department needs and work flexible shifts. Von Maur offers competitive wages, commission incentives, a merchandise discount, comprehensive benefits, and a promote-from-within philosophy.
As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.
What You’ll Do:
- Motivate associates to deliver outstanding customer service – train, coach and lead by example
- Develop relationships to grow your department business
- Execute all duties of a sales associate and meet individual sales and account goals
- Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
- Provide feedback to associates on service, selling, and account statistics
- Develop and implement solutions to solve customer problems and department needs
- Be available to work a rotation of day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
- Competitive wages
- Commission incentive - the more you sell the more you make!
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
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