DEPARTMENT MANAGER - SHOES - SOUTHPARK MALL
Required skills
- sales associate
- customer service
- sales performance
- associate development
- training
- performance assessment
- feedback
- customer problems
- department needs
- selling
Nice to have
- shoes
Role summary
Von Maur is seeking a Shoe Department Manager for their Southpark Mall location. This role involves driving retail growth by building customer and associate relationships, optimizing brand knowledge, and developing staff to deliver exceptional customer experiences. Responsibilities include training, coaching, assessing performance, providing feedback, and executing sales associate duties. The position offers competitive wages, benefits, and opportunities for career advancement within the company.
As a Shoe Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. In this action-packed department, you have the ability to drive retail growth through building and maintaining relationships, optimizing brand knowledge, and developing associates to provide top-tier customer experiences.
What You’ll Do:
- Motivate associates to deliver outstanding customer service – train, coach and lead by example
- Develop relationships to grow your department business
- Execute all duties of a shoe sales associate
- Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
- Provide feedback to associates on service, selling, and account statistics
- Develop and implement solutions to solve customer problems and department needs
- Be available to work a rotation of day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
The expected base wage for this position is $24.00 - $26.00/hr with overtime eligibility. Successful candidates’ wages will be determined based on their individual qualifications for the position.
Pay range listed is provided in compliance with state specific laws. Pay ranges may be different in other locations.
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