ASSISTANT DEPARTMENT MANAGER - SHOES
Required skills
- customer service
- sales
- merchandising
- associate development
- performance assessment
- customer problem solving
Nice to have
- shoes
Role summary
Von Maur is seeking an Assistant Shoe Department Manager to drive retail growth by building customer relationships, optimizing merchandising, and developing associates. This role involves motivating staff, executing sales duties, assessing performance, and solving customer and department needs. The position offers competitive wages, comprehensive benefits, and opportunities for career advancement within a family-owned company known for legendary customer service.
As an Assistant Shoe Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.
What You’ll Do:
- Motivate associates to deliver outstanding customer service – train, coach and lead by example
- Develop relationships to grow your department business
- Execute all duties of a shoe sales associate and meet individual sales and account goals
- Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
- Provide feedback to associates on selling and account statistics
- Develop and implement solutions to solve customer problems and department needs
- Be available to work a rotation of day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
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