
Technical Sales Specialist
Required skills
- Technical Sales Specialist
- customer-centric
- pre-sales support
- post-sales support
- retrofit
- up-fit
- customer RFQ processes
- on-site troubleshooting
- problem resolutions
- competitor analysis
Nice to have
- fluid management
- Salesforce
Role summary
VOSS Automotive, a global supplier to OEMs, is seeking an experienced Technical Sales Specialist for their sales team. This remote role based in Indianapolis, IN, is crucial for bridging technical expertise and customer needs. Responsibilities include customer engagement, needs analysis, pre- and post-sales support, product demonstrations, leading RFQ processes, on-site troubleshooting, competitive analysis, and managing customer relationships. The ideal candidate will have a Bachelor's degree in engineering or a technical field, 3-5 years of similar experience, excellent communication and presentation skills, and proficiency in MS Office Suite and CRM software like Salesforce. Travel, including international, is required.
- Engage, qualify and conduct Needs Analysis to discover and scope customer needs and requirements for VOSS solutions.
- Provide pre-sales and post-sales support to customers. This includes retrofit/up-fit work performed on customer trucks.
- Lead presentations to customers, demonstrate VOSS products, and influence decision-makers in making a product decision.
- Lead, manage, and provide technical input on customer RFQ processes.
- Collaborate across project teams; escalate needs at VOSS as needed.
- Complete on-site troubleshooting and problem resolutions for sales situations.
- Gather and analyze competitor aspects and identify VOSS value points.
- Support Field Marketing events (trade shows, Customer Tech Days, etc.)
- Document and track all activity through Salesforce.com, including activity reports and opportunity, progress status info.
- Prepare and perform customer follow-up communications, as well as send out product collateral and marketing material.
- Manage confidential information such as pricing and technical customers.
- All other duties as assigned.
- Bachelor’s degree in engineering or a Technical Field.
- 3-5 years’ experience working in a similar role, with expertise in fluid management preferred.
- Must be willing to travel, including internationally as needed.
- Excellent communication and presentation skills to large groups and small “lunch-and-learn” settings.
- Must have attention to detail, tenacity to close opportunity wins, and a strong sense of urgency.
- Working knowledge of MS Office Suite.
- Working knowledge of CRM software (ex., Salesforce a plus.)
Similar roles
Chief Financial OfficerVOSS Automotive · Fort Wayne, IN · Hybrid
Project ManagerVOSS Automotive · Fort Wayne, IN · Onsite
Technical Sales SpecialistSterling Fleet Outfitters · Surrey, BC · Onsite
Technical Sales Specialist, Fusion ElectronicsAutodesk · Remote · Onsite
Technical Sales Specialist - Gene Synthesis & CloningThermo Fisher Scientific · Chicago, IL · Hybrid
Technical Sales Specialist-MiningABB · Salt Lake City, UT · Onsite
