Cloud Engineer

Required Experience:

• Demonstrated experience delivering Windows 365 Cloud PC solutions in large enterprise environments with responsibility for hands-on engineering, automation, configuration, and optimization.
• Expertise in large-scale provisioning design, advanced Intune and Entra ID policy implementation, performance tuning, diagnostics, and automation using PowerShell and Microsoft Graph API.
• Proven ability to lead engineering teams through knowledge transfer, troubleshooting engagements, and collaborative solution-building.
• Strong technical depth in modern endpoint management and the ability to translate platform expertise into standardized engineering patterns and operational practices.
• High proficiency in English; Spanish considered an asset.

*Certifications:*

Required:

• Microsoft 365 Certified: Fundamentals (MS-900)
• MD-102: Endpoint Administrator (Intune & Windows Management)

Roles & Responsibilities :

• Lead the design and implementation of scalable, secure, and resilient Windows 365 Cloud PC engineering solutions in collaboration with the Cloud PC Architect and related teams.
• Define and implement standard engineering patterns, automation frameworks, and operational models for Cloud PC provisioning, configuration, performance tuning, and compliance enforcement.
• Drive adoption of best practices by developing clear engineering documentation, architecture-aligned guidance, and reusable technical materials.
• Act as the senior escalation point for complex Cloud PC issues, performing in-depth root-cause analysis and implementing permanent corrective actions.
• Provide structured mentoring, technical guidance, and knowledge transfer to engineering and operational teams to uplift enterprise-wide Cloud PC capabilities.
• Develop and deliver formal training, hands-on sessions, and pair-engineering activities focused on Cloud PC engineering, automation, troubleshooting, and operational excellence.
• Contribute expert recommendations and thought leadership to shape future-state Cloud PC and Virtual Workspace standards.