
Veterinary Receptionist / Client Service Representative
Required skills
- outgoing
- welcoming face
- exceptional client experiences
- daily patient flow
- multi-line phones
- in-person interactions
- process transactions
- friendly
- detail-oriented
- highly organized
Role summary
Mission Valley Veterinary Clinic is seeking a Client Service Representative to be the welcoming face of their hospital. This fast-paced role involves creating exceptional client experiences, managing appointments and patient flow, handling phone and in-person interactions, processing transactions, and providing client information. The ideal candidate is friendly, detail-oriented, highly organized, and thrives in a team-focused customer service environment. The position is full-time, with a 5/8 schedule and availability needed Monday through Friday and rotating Saturdays. Compensation is $20-$23 per hour.
Mission Valley Veterinary Clinic is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
Full-time Benefits Package*:
*Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
Why choose Mission Valley Veterinary Hospital?
Mission Valley Veterinary Clinic is a 4-doctor, 3-RVT full-service animal hospital providing care to dogs, cats, pocket pets and birds. We welcome our clients as part of our family, and we treat their pets as if they were our own. We work hard to educate and support our clients at every interaction. We are a diverse, positive team and every team member is recognized for their great work and awesome attitude. At Mission Valley Veterinary Clinic, we know that our team members are our greatest resource, and we are committed to providing an engaging, positive work atmosphere where our team members can thrive and enjoy their workday.
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This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.
Pay Range$20—$23 USDWestern Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
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