Account Manager, Education (US)

Brooklyn, NYOnsiteFull Time$300,000–$350,000 /yrPosted 1 month agoVisa sponsorship available

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Required skills

Account Manager
Education
NRR
cross-sell
retention
expansion
creator
course creators
coaching businesses
education operators

Nice to have

payments
ads
treasury
cards

Role summary

Whop is seeking an Account Manager for their Education vertical in NYC. This role focuses on partnering with education customers post-close, including course creators, coaching businesses, and education operators. The primary responsibility is to drive Net Revenue Retention (NRR) and cross-sell opportunities across approximately 100 key relationships, focusing on payments, ads, treasury, and cards. The ideal candidate will have experience operating an education, coaching, or course business, or be a top-tier Account Manager or founding Customer Success-Account Manager with a proven track record in retention and expansion for high-touch accounts. This is an individual contributor role requiring full ownership and a fast-paced, entrepreneurial mindset.

Mission

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

Role

You own a book of 300 education creators after the sale: coaches, masterminds, bootcamps, and anyone teaching a skill. You keep them on Whop, grow their revenue, and get them onto more of the product stack.

This is a highly entrepreneurial role with a lot of freedom. You own the book and your number.

What You’ll Do

Manage a book of 300 creators
Own retention and expansion. NRR is your number.
Get your accounts to adopt payments, ads, treasury, cards, and new product offerings
Know each account, its numbers, and its next step
Fix problems yourself instead of handing them to support

What We’re Looking For

Ex-founder or operator background in education or coaching
Top performing AM / CSM who owned retention and expansion for a book of creator or SMB accounts
Track record of growing accounts, not just keeping them
Comfortable talking to the person who owns the business

Compensation / perks

Compensation range: $300,000 to $350,000 (includes base and commission)
Best in class base + OTE with competitive equity
Location: In-person NYC / Brooklyn, 5 days in office
Equinox membership
Lunch & dinner M–F
Rent stipend within 0.5 mile of the office
Citi Bike
Ubers home after 10pm
Unlimited PTO + health / vision / dental
Latest MacBook Pro

Ready to apply?

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