Account Manager, Platforms (US)

Brooklyn, NYFull Time$300,000–$350,000 /yrPosted 29 days agoVisa sponsorship available

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Required skills

Account Manager
Platforms
NRR
cross-sell
retention
expansion
high-touch book owners
operator
growth consultant
enterprise-level relationships

Nice to have

President's Club AE
quota script
BDR
SaaS
payments
ads

Role summary

Whop is seeking an Account Manager for Platforms in NYC to manage ~100 top customer relationships post-sale. This role focuses on owning Net Revenue Retention (NRR) and driving cross-sells in payments, ads, treasury, and cards. The ideal candidate is an experienced operator who has made money online or run an internet business, or a top-tier Account Manager/CS-AM with a proven track record in retention and expansion for high-touch accounts. This is a hands-on, end-to-end role for individuals seeking full ownership within a fast-paced, high-growth environment.

Mission

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

Role

You own platform and marketplace customers after the sale. You keep them on Whop, grow their volume, and get them onto more of the product stack.

This is a highly entrepreneurial role with a lot of freedom. You own the book and your number.

What You’ll Do

Manage a book of platform and marketplace customers
Own retention and expansion. NRR is your number.
Get your accounts to adopt payments, ads, treasury, cards, and new product offerings
Work with FDE on integrations and product gaps for your accounts
Fix problems yourself instead of handing them to support

What We’re Looking For

Ex-founder or operator background in platforms, marketplaces, or internet businesses
Top performing AM / CSM who owned retention and expansion for high-touch accounts
Experience working with technical customers and their eng teams
Comfortable talking to founders and product / eng leads

Compensation / perks

Compensation range: $300,000 to $350,000 (includes base and commission)
Best in class base + OTE with competitive equity
Location: In-person NYC / Brooklyn, 5 days in office
Equinox membership
Lunch & dinner M–F
Rent stipend within 0.5 mile of the office
Citi Bike
Ubers home after 10pm
Unlimited PTO + health / vision / dental
Latest MacBook Pro

Ready to apply?

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