Email Designer

About the Role WITHIN is looking for an Email Designer to join our Lifecycle team. In this role, you’ll create compelling, on-brand email experiences that help our clients engage customers and drive measurable business results.

You’ll be responsible for translating campaign strategies, creative briefs, and brand guidelines into polished email designs across a variety of lifecycle touchpoints—from promotional campaigns and product launches to automated journeys and retention programs.

The ideal candidate combines strong visual design fundamentals with an understanding of how people engage with content in the inbox. You’re comfortable working across multiple brands, collaborating with strategists, copywriters, and developers, and designing within the unique constraints and best practices of email.

What You'll Do

Design engaging, high-quality email creative for a portfolio of client brands

Translate creative briefs, campaign strategies, and brand guidelines into effective email designs

Create designs for promotional campaigns, product launches, newsletters, triggered communications, and automated lifecycle journeys

Develop reusable email templates and modular design systems that allow teams to create campaigns efficiently and consistently

Design with a mobile-first and responsive mindset, considering how layouts and content will adapt across devices

Apply email design best practices around hierarchy, readability, accessibility, CTA placement, and conversion

Partner closely with copywriters, Lifecycle strategists, account teams, and Email/CRM developers to bring campaigns from concept through execution

Prepare and organize design files and assets for efficient developer handoff

Incorporate client and internal feedback while maintaining brand consistency and design quality

Manage multiple projects and deadlines across different clients and campaigns

Stay current on email, CRM, e-commerce, and digital design trends and bring new ideas to the team

Use performance insights and campaign learnings to continuously improve creative approaches

What We're Looking For

2+ years of professional digital design experience, ideally with experience designing email, CRM, lifecycle, or e-commerce marketing creative

A strong portfolio demonstrating digital design work and strong visual design fundamentals

Proficiency in Figma and Adobe Creative Suite, including Photoshop and Illustrator

Strong understanding of typography, layout, hierarchy, color, imagery, and brand consistency

Experience designing responsive, mobile-first digital experiences

Understanding of email-specific design considerations and limitations

Ability to work within established brand guidelines while finding opportunities to elevate the creative

Strong attention to detail and ability to deliver polished work in a fast-paced environment

Ability to manage multiple projects, priorities, and deadlines simultaneously

Strong communication and collaboration skills

Comfortable receiving, interpreting, and incorporating creative feedback

Nice to Have

Experience designing lifecycle marketing programs or automated customer journeys

Experience working with DTC, e-commerce, or consumer brands

Familiarity with platforms such as Klaviyo, Braze, Salesforce Marketing Cloud, or Attentive

Familiarity with email QA and testing tools such as Litmus or Email on Acid

Basic understanding of HTML/CSS and how email designs are translated into responsive builds

Experience creating or maintaining modular email design systems

Experience using performance data, A/B testing results, or customer insights to inform creative decisions

Experience working in an agency or other fast-paced, multi-client environment

Our interview process includes, but is not limited to the following:

Excel and Typing Test

We offer a competitive salary and benefits based on education, experience, and skills level, including:

Base salary DOE

Unlimited vacation policy

Monthly Phone Stipend

Comprehensive Medical, Dental, and Vision insurance options

401(K) plan with matching

Dog friendly office

Hybrid work opportunity

Professional Development Program

Bonus Perk - $50/week Seamless allowance

Base salary based on education, experience, and skills level ($X-$X)

Level 1 - Possesses essential capabilities.

$X-$X

Level 2 - Possesses developing capabilities.

$X-$X

Level 3 - Possesses notable capabilities.

$X-$X

Level 4 - Possesses strong capabilities.

$X-$X

Level 5 - Possesses advanced capabilities.

$X-$X

Level 6 - Possesses distinguished capabilities.

$X-$X

We offer a competitive salary and benefits based on ability level, including:

Base salary DOE

Unlimited vacation policy

Monthly phone/internet and food stipend

Health insurance coverage

Professional Development Program

This is a fully in-office role. Candidates must be available to work on-site five days a week. (Based in SPECIFIC CITY)

About WITHIN

WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

Check out some of our work!

We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.

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Locations

New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States

Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia

Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México

AI-Assisted Screening Notice As part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions. If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at 315-533-2388.