Medical Collections Specialist
Required skills
- medical coding
- billing
- insurance collecting
- patient collections
- commercial health insurance payors
- medical terminology
- insurance documentation
- EHR systems
- A/R module
- aging reports
Nice to have
- detox
- dual diagnosis treatment
- residential programs
- outpatient programs
- mental health services
- multidisciplinary team
Role summary
Clear Behavioral Health is seeking a Medical Collections Specialist to manage patient accounts, process payments, and resolve outstanding claims. This role involves interacting with patients, clerical staff, and insurance companies to ensure accurate billing and collections. The specialist will work with an A/R module and aging reports, requiring strong attention to detail and understanding of medical terminology and insurance documentation. Familiarity with EHR systems is preferred. This is a full-time, onsite position in Torrance, Monday through Friday.
About us
Clear Behavioral Health is dedicated to supporting individuals facing mental health and substance use challenges through compassionate, holistic, and evidence-based care. We provide a full continuum of services, including detox, dual diagnosis treatment, residential and outpatient programs, and specialized mental health services, all delivered by a multidisciplinary team of experienced clinicians and support professionals. Our person-centered approach focuses on treating the whole individual, while empowering clients with the tools, structure, and support needed to achieve long-term recovery and lasting stability
Duties and Responsibilities:
- Responsible for collecting, posting, and managing account payments for patient
- Answering questions from patients, clerical staff and insurance companies,
- Compiling and tracking outstanding balances owed to our providers
- Answering patient questions regarding their healthcare plans
- Review, research and resolve unpaid claims while working in an A/R module or reviewing aging reports
- Attend and participate in staff meetings as required.
- Accurately document all billing activities.
Minimum Qualifications:
- High school diploma or equivalent
- Minimum of 2 years of experience in medical coding or billing.
- Experience with billing, insurance collecting, patient collections with commercial health insurance payors.
Knowledge, Skills, and Abilities:
- Comprehensive understanding of medical terminology and procedures.
- Organized with the ability to prioritize work and exercise independent judgment.
- Demonstrated time management skills.
- Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims.
- Adept in reading and understanding insurance documentation.
- Exceptional communication skills, both written and verbal.
- Ability to thrive both independently and within a team.
- Familiar with electronic health record (EHR) systems.
Benefits:
- Medical, dental, and vision insurance
- Life and disability coverage
- 401k and 401k matching
- Paid sick, time off, and holidays
- Employee Assistance Program
- Professional development opportunities
- Other company - sponsored wellness or support programs
Pay:
- $25-$27 per hour.
Schedule:
- The schedule is Monday through Friday fully on-site in Torrance.
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