JR TECHNICAL OPERATIONS SPECIALIST

Lowell, NCOnsiteFull TimeJunior / Entry-level$18–$20 /hrPosted 14 days ago

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Required skills

technical operations
IT support
hardware troubleshooting
software troubleshooting
network troubleshooting
scripting
programming languages
AI coding tools
security protocols
user permissions

Nice to have

adaptable
high-energy
sharp
driven
eager to learn
systems improvement

Role summary

Seeking a Junior Technical Operations Specialist to provide IT support, assist with scripting and AI-driven development, and maintain security protocols. This role is ideal for a driven individual with approximately 2 years of technical or IT support experience, eager to learn and solve practical problems in a fast-paced live streaming production environment. Responsibilities include troubleshooting hardware, software, and networks, automating workflows with AI tools, and supporting operational improvements.

Junior Technical Operations Specialist

Role Overview

Have you ever spent way too much time working on a tech project where you loved the results, but knew that you could do it better next time? Do you love building things, learning about new technology, and want to make an impact?

Come join our team! We’re looking for hard working individuals looking to solve career defining problems. We have no bureaucracy, and you’ll get to work with the latest tools and software, AND you’ll help influence the future of live streaming production and fulfillment (along with other interesting problems).

We’re looking for an adaptable, high-energy Junior Technical Operations Specialist to join our team and help share the technical workload. In this role, you’ll act as a versatile technical assistant, tackling day-to-day IT support, helping implement fundamental security measures, assisting with AI-driven development tasks, and helping to plan future improvements to our systems and processes. This position is perfect for a sharp, driven individual with a strong foundation who is eager to learn quickly, work hard, and solve practical problems in a fast-paced environment.

Key Responsibilities

IT Support: Resolve daily hardware, software, and network troubleshooting tasks to ensure seamless operations.
AI & Scripting Support: Assist with writing, testing, and deploying basic code and leveraging AI tools to automate workflows.
Security Monitoring: Maintain and monitor basic security protocols, user permissions, and system backups.
Operational Assistance: Tackle ad-hoc technical challenges alongside senior leadership to distribute the operational burden.

Qualifications

Approximately 2 years of hands-on technical or IT support experience (open to recent grads in applicable fields as well).
Basic familiarity with scripting and/or programming languages and an eagerness to work with AI coding tools.
Strong problem-solving skills and a proactive, hard-working mindset.
Ability to adapt quickly to changing priorities without unnecessary overhead.

7:30AM-4PM M-F & 3:30PM-12AM M-F

Ready to apply?

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