Sales & Customer Success Representative
Required skills
- Customer Service
- Sales
- Account Management
- Deliveries
- Furniture
- Appliances
- Electronics
- Payment Collections
- Field Visits
- Merchandise Setup
Nice to have
- Customer service experience
Role summary
Affordable Home Furnishings is seeking a Sales & Customer Success Representative to join their family-owned company. This hands-on role combines customer service, sales, account management, deliveries, and problem-solving. Responsibilities include assisting customers, managing accounts, handling deliveries and setups, maintaining showroom displays, and supporting daily store operations. The position requires a positive attitude, strong work ethic, good communication skills, comfort with technology, a valid driver's license, and the ability to lift furniture. There is a clear path to advancement into store management for motivated individuals. The role typically involves around 45 hours per week with a hybrid work environment.
Sales & Customer Success Representative
Pay: $38,000 - $45,000 per year
Looking for a job that's more than sitting behind a desk?
Join Affordable Home Furnishings and help local families furnish their homes while building a career with a family-owned company that promotes from within.
This is a hands-on position that combines customer service, sales, account management, deliveries, and problem-solving. Every day is different, and there is a clear path to advancement into store management for motivated team members.
What You'll Do
- Help customers find furniture, appliances, and electronics they'll love
- Build relationships with customers in-store, by phone, and in the community
- Manage customer accounts and payment collections by phone and field visits
- Assist with deliveries, pickups, and merchandise setup
- Assemble furniture and prepare merchandise for the showroom
- Maintain attractive showroom displays
- Help customers resolve issues and find solutions
- Load and unload merchandise
- Support daily store operations and team goals
What We're Looking For
- Positive attitude and strong work ethic
- Great communication and people skills
- Customer service experience preferred
- Comfortable using computers and technology
- Self-motivated and dependable
- Ability to lift and move furniture and appliances
- Valid driver's license with a good driving record
- Comfortable working both inside the store and out in the field
Why Join Our Team?
- Medical, Dental & Vision Insurance
- 401(k) with 75% Company Match
- Profit Sharing
- Paid Vacation
- Paid Holidays
- Paid Sick Leave
- Employee Discounts
- Life Insurance
- Career Growth Opportunities
- Family-Owned Company Culture
Schedule
Typically around 45 hours per week:
- Monday-Thursday: 8:30 AM - 7:00 PM
- Friday: 8:00 AM - 6:30 PM
- Saturday: 8:00 AM - 3:00 PM
- One weekday off
- Sundays off
If you enjoy helping people, staying active, and want an opportunity to grow into management, we'd love to meet you.
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