Travel Support Specialist

RemoteRemoteFull Time$35,000–$65,000 /yrPosted 16 days agoHidden Gem · RemoteOK

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Required skills

customer-focused
travel-related inquiries
reservation coordination
customer experience
booking process
online systems
digital platforms
remote environment
SPLENDOR

Nice to have

customer service experience
hospitality experience
administrative experience
travel industry

Role summary

Seeking dependable and customer-focused individuals for a remote Travel Support Specialist role. This entry-level position involves assisting clients with travel inquiries, coordinating reservations for hotels, cruises, and vacation packages, and ensuring a positive customer experience. Responsibilities include responding to inquiries, confirming bookings, reviewing travel details for accuracy, providing timely updates, maintaining organized records, and delivering professional customer support. Strong communication skills, a customer-focused mindset, attention to detail, comfort with online systems, and the ability to work independently in a remote environment are essential. Previous customer service, hospitality, or administrative experience is helpful but not required.

Position Overview

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

Respond to client inquiries regarding travel options, reservations, and itinerary details
Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
Review travel information for accuracy, including dates, traveler details, and accommodations
Provide timely updates and clear communication before and after travel
Maintain organized records of client interactions and reservations
Deliver professional and responsive customer support

Qualifications

Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment
Previous customer service, hospitality, or administrative experience is helpful but not required

\n$35,000 - $65,000 a year\n

What We Offer

Structured onboarding and guided training
Access to booking tools and travel supplier resources
Ongoing professional development opportunities
Flexible remote work environment
Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.

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