Technical Project Manager

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

We are looking for a methodical, organized and solutions-driven Technical Project Manager to work with the Enterprise Program Management team. This role will be key in projects related to all aspects of the department’s purview including overall project planning, management, documentation, implementation, communication and reporting.

The ideal candidate will be a natural collaborator and problem solver who possesses a high intellectual curiosity and thrives in a dynamic, fast-paced environment while playing many roles as situations demand.

This role will report directly to the Sr. Director of Enterprise Program Management and will be closely aligned with our leadership teams to ensure consistent processes, systems, and reporting across all functions. In this key position you will engage in:

Project management of assigned projects for Enterprise Program Management

Lead the definition, planning, requirements, implementation, and closure phases for each project

Lead vendor evaluations in partnership with business stakeholders and technical team to select the best solutions to implement based on business needs.

Manage the project plan, tasks, and communication with both technical and non-technical stakeholders

Maintain and update all project plan documentation, from initiation through execution to close-out

Accurately identify and mitigate project risks; forecast development timelines and budget accordingly

Facilitate communication among team members via regular team meetings

Participate in and facilitate technical related Roadmap meetings to update colleagues on project status, issues and solutions

Take part in rollout of output from projects and assist in any documentation and training needed from these initiatives to the relevant internal teams

Management of tools utilized for project work items, sprints, deliverables

Collaborate with third party consultants and contractors and vendors when needed to bring projects to fruition and manage relationships

Key Accountabilities:

Collaborate with internal stakeholders to obtain information for project needs.

Understand the aspects of the company being affected by each project to ensure proper rollouts and adoption

Track and communicate project progress to relevant stakeholders on regular cadences. Raise alerts to stakeholders to ensure agility in dealing with issues

Perform project standups with teams to ensure progress and address issues

Support all efforts to ensure successful delivery of process improvement initiatives, analysis, and reporting. Use analysis to understand and highlight weaknesses and areas of improvement in systems and processes to address and rectify these situations.

Perform project postmortems to uncover lessons learnt and work with leadership to introduce necessary adjustments to improve future projects.

Desired Skills and Experience:

Bachelor’s degree in an IT-related field or equivalent corporate IT work experience

PMP certification is highly desirable.

3 - 5 years of experience in a SaaS company in a Project Management role

Knowledge of relevant PM tools such as Jira, Smartsheets etc.

Experience in Salesforce eco-system highly desired

Experience with Agile / Waterfall Project Management

Demonstrates experience creating factual, concise, and business-oriented verbal and written communications

Ability to analyze, prioritize, assess, and mitigate risks

Uses data to guide strategic business decisions that align with company goals, objectives, and initiatives

Demonstrated success in verbal and written communication with senior leadership to drive and influence impactful change in the organization

A history of leading and supporting successful projects.

Highly motivated, self-starter, organized, independent with an ability to effectively manage through change and prioritize efforts

Ability to influence and lead

Fundamental analytical and conceptual thinking and problem-solving skills.

Excellent planning, organizational, and time management skills.

Ability to communicate clearly and concisely, verbally and in writing

Ability to manage multiple projects simultaneously transparently as well as effectively collaborate across teams and to work in a diverse, fast paced environment

Proven ability to work in an ever-changing environment, ability to connect the dots and make decisions on your own feet

Experience creating holding presentations for both leadership and teams

Exceptional communication skills including ability to take an independent stance when interfacing with cross functional stakeholders, while maintaining their respect and confidence

#LI-Hybrid

Base Salary Range$100,000—$125,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

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