
Program Manager
Required skills
- driver's license
- criminal background checks
- central registry checks
- child abuse registry checks
- drug testing
Role summary
Community Options, Inc. is seeking a Residential Program Manager in King of Prussia, PA, to lead a team providing person-centered care to individuals with intellectual and developmental disabilities. The role involves managing staff, ensuring programmatic goals are met, overseeing daily operations including schedules, performance, activity programs, and individual support plans (ISP/PCP). Responsibilities include medication and behavior management, accurate documentation, and maintaining relationships with families and guardians. A Bachelor's degree is preferred, with a minimum of two years of full-time experience in supporting people with disabilities required. The position involves working in residential and community settings and may require on-call duties.
- Manage staff schedules and ensure shifts are adequately staffed
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Develop and implement activity programs including the Meaningful Day curriculum
- Communicate with the families and guardians of individuals we support as needed
- Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
- Ensure program documentation and billable records are completed accurately and timely
- Monitor the health and medical needs of individuals and immediately report any concerns
- Manage relationships with the families and guardians of the individuals in our care
- Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
- Additional tasks and responsibilities may be assigned
- Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
- Bachelor's degree preferred; High school diploma or equivalent required
- Two years’ full-time work experience in supporting people with disabilities
- Valid driver’s license with a satisfactory driving record
- Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
- Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
- Work in residential programs, day programs, and in the community
- Schedule may change due to business needs and may include evening and weekend hours
- May be required to be on-call in cooperation with other management staff
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
- University partnerships that include tuition reduction
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