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Security Services, Smart Home Technology

Residential Installation Technician

Wilmington, NCOnsiteFull Time$45,000–$60,000 /yrPosted 2 months agoVisa sponsorship available

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Required skills

  • security systems
  • residential clients
  • customer service
  • payments
  • paperwork
  • technical instructions
  • safety-conscious
  • product knowledge
  • pricing
  • promotions

Nice to have

  • construction
  • cable installation
  • low voltage systems

Role summary

Seeking a Residential Installation Technician in Wilmington, NC to install home security solutions. Responsibilities include system installation, customer service, following technical instructions, conducting tests, and managing inventory/paperwork. Requires a High School Diploma, strong customer service skills, attention to detail, and safety consciousness. Experience in construction, cable, or low voltage systems is a plus. Offers performance-based income, career mobility, and comprehensive benefits.

We are seeking a Residential Installation Technician in Wilmington, NC to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers

What You’ll Do:

  • Install security systems for residential clients according to job specifications and customer needs
  • Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience
  • Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations
  • Conduct tests to verify system performance and instruct customers on using the equipment
  • Maintain inventory, process paperwork, and support the training of new installation technicians

    • What We’re Looking For:

  • High School Diploma or equivalent
  • Experience with construction, cable installation, or low voltage systems is a plus
  • Strong customer service skills with the ability to handle payments and complete accurate paperwork
  • Must be detail-oriented, capable of following technical instructions, and safety-conscious
  • Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions

    What’s In It For You:

  • $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
  • Career mobility opportunities—this is more than just a job!
  • Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
  • Comprehensive and on-going training when you start, includes leadership development.
  • Engaging and fun company culture that succeeds through diversity.
  • Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
  • Free monitored security system after 90 days.
    • Ready to apply?
    You'll be redirected to CPI Security's application page.

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