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Logistics, Freight Forwarding, Supply Chain Management

Transcon Agent (Weekend night hybrid. Monday and Friday 7pm to 6am, Saturday and Sunday 6pm to 7am, off Tues-Thurs))

Franklin, WIOnsiteFull TimeEntry-level (exp-based)Posted 26 days agoVisa sponsorship available

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Required skills

  • freight process flow
  • data entry
  • track and trace
  • client billing
  • vendor billing
  • delivery of freight
  • timely clearance
  • customer service standards
  • supplier relationships
  • compliance

Nice to have

  • ocean documentation

Role summary

Expeditors is seeking a Transcon Agent for a hybrid weekend night role. Responsibilities include ensuring smooth freight process flow, accurate data entry, tracking shipments, client/vendor billing, and customer interaction. The role requires 6 months to 1 year of related experience, strong computer skills (Excel, Word), and effective communication. Hazardous Materials certification and understanding of ocean documentation are preferred. This position offers a comprehensive benefits package and opportunities for growth within a global logistics company.

Major Duties and Responsibilities

  • 3rd Shift hybrid role
    • Mon and Friday 7pm to 6am
    • Saturday and Sunday 6pm to 7am
    • Off Tues through Thurs
  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Transcon files and reporting
  • Ensure accurate and timely client and vendor billing
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with customers in arranging their shipments to meet customers service standards
  • Contribute and maintain good relationships with suppliers
  • Meet compliance at all times?
  • Network communications, timely responses to emails and requests
  • Meet KPI standards in accordance with Company policy
  • Understand customers procedures and maintain updated internal DLSOPs
  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of ocean documentation process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Hazardous Materials certification (preferred)
  • Fluent in English

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

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