Fictiv Verified

Manufacturing, Industrial Automation, Software Development

MRO Business Development Manager - Austin, TX

RemoteRemoteFull TimeManager / HeadPosted 12 days agoVisa sponsorship available

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Required skills

MRO
business development
industrial sales
application engineering
manufacturing
automation
mechanical components
automation applications
consultative selling
negotiation

Nice to have

Mechanical Engineering
Industrial Engineering
Manufacturing Engineering
Electrical Engineering
supply chain processes
inventory solutions

Role summary

The MRO Business Development Manager is responsible for identifying, developing, and expanding maintenance, repair, and operations (MRO) opportunities within targeted industrial manufacturing and automation accounts. This role drives revenue growth by building strong stakeholder relationships, understanding customer maintenance needs, and delivering high customer support. The manager partners with internal teams on account strategies, demand forecasting, and new product introductions to improve uptime and standardize procurement. Key responsibilities include consultative selling, sales forecasting, pipeline management, KPI tracking, negotiation, and cross-functional collaboration to support account execution and customer needs. An engineering background is beneficial for technical credibility and recommending solutions.

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Impact In This Role

The MRO Business Development Manager is responsible for identifying, developing, and expanding maintenance, repair, and operations (MRO) opportunities across targeted accounts, with a focus on industrial manufacturing and automation customers. This role drives growth of MISUMI Americas Factory Automation product offerings by building strong relationships with key stakeholders, understanding site-level maintenance needs, and delivering a high level of customer support. The manager partners closely with internal teams to develop account strategies, support demand forecasting, and help introduce new products, services, and solutions that improve uptime and standardize procurement for customers.

This role directly grows revenue and share of wallet within key manufacturing accounts, with a strong focus on working closely with the Spares team. The position partners with customer maintenance, engineering, and procurement teams to identify opportunities involving mechanical components and automation applications. An engineering background is a plus for building technical credibility, understanding customer requirements, diagnosing reliability and uptime challenges, and recommending the right MISUMI Americas solutions.

What You’ll Be Doing

Develop and maintain relationships with maintenance, operations, procurement, and engineering teams across assigned accounts

Identify and grow opportunities by understanding site-level maintenance needs, spend, and reliability challenges

Apply engineering and technical knowledge to evaluate customer applications, review component requirements and specifications, and recommend the right solutions

Promote MISUMI Americas Factory Automation solutions to improve uptime, reduce total cost, and increase overall share

Provide customer feedback to internal teams to support MRO product, service, and inventory program development

Create and deliver presentations, proposals, and account plans for customer stakeholders and internal leadership

Apply consultative selling strategies to expand MRO revenue

Support sales forecasting, pipeline management, and KPI tracking

Lead negotiations and manage implementation of programs and agreements

Collaborate cross-functionally to support account execution and ongoing customer needs

Support on-site account development and relationship building

All employees are expected to maintain and contribute to the QMS

Desired Traits

Required:

1–3 years of experience in MRO, industrial sales, business development, or application engineering within a manufacturing or industrial environment

Technical aptitude to understand mechanical components, automation equipment, and engineering drawings or specifications, and to discuss them credibly with maintenance and engineering teams

Strong consultative selling and problem-solving skills, with the ability to identify maintenance, reliability, and operational improvement opportunities

Excellent interpersonal, negotiation, and relationship-management skills across maintenance, operations, procurement, and leadership teams

Results-driven mindset with demonstrated success growing accounts, expanding share of wallet, and developing long-term customer programs

Strong verbal and written communication skills, including the ability to present value-based solutions and business cases

Proficiency with CRM systems and Microsoft Office tools, including Excel and PowerPoint

Self-motivated, accountable, and able to work independently while collaborating cross-functionally

Ability and willingness to travel (minimum of 30%)

Preferred:

Bachelor's degree in Mechanical, Industrial, Manufacturing, Electrical, or a related engineering discipline, or equivalent technical experience

Working knowledge of industrial products, supply-chain processes, and inventory or vending solutions

Prior experience as an application, sales, maintenance/reliability, or manufacturing engineer

Familiarity with CAD tools (e.g., SolidWorks) or configurable mechanical component catalogs

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Onsite visit to manufacturing plants and warehouses, which may involve walking and standing for extended periods and exposure to noise, temperature changes, and operating equipment

Ability to follow customer site safety rules and wear required personal protective equipment (PPE), such as safety glasses, hearing protection, and safety footwear

Ability to travel by car and air to customer sites within the assigned territory

Office or remote work that involves extended periods of computer and phone use

Salary Range: $120,000 per year OTE, based upon experience (base plus uncapped commission)

Interested in learning more? We look forward to hearing from you soon.

We’re actively seeking teammates who:

Bring diverse perspectives and experience to our culture and company.

Excel at being part of a strong, empathetic team.

Thrive in an environment emphasizing respect, honesty, collaboration, and growth.

Have an ‘always learning’ mindset that celebrates learning, not just wins.

Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

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