Installation Technician I - Boise, ID

What You'll Do

Installation & Field Services

• Perform onsite technical support during the receipt, installation, and preparation of Fulcrum pedestal systems.
• Assist customers and installation support personnel with proper installation procedures and best practices.
• Ensure accurate placement and mounting of pedestals and seismic restraint systems in accordance with customer and equipment manufacturer requirements.
• Participate in pre-installation site surveys and project planning activities.
• Verify installation quality and support preparation for vibration and stiffness testing.
• Identify installation issues and escalate concerns to Senior Field Installation Technicians or the Installation Manager as appropriate.

Customer Support

• Deliver exceptional customer service while working in semiconductor fabs and cleanroom environments.
• Build positive working relationships with customers, contractors, and internal team members.
• Maintain a professional and customer-focused approach while representing Fulcrum Technologies.
• Respond promptly and effectively to customer questions and installation challenges.

Documentation & Reporting

• Maintain accurate installation records and project reports.
• Complete expense reports and administrative documentation in a timely manner.
• Support project closeout activities and installation documentation requirements.
• Ensure compliance with both Fulcrum and customer reporting requirements.

Equipment & Asset Management

• Maintain company-issued tools, laptops, phones, and other assigned equipment.
• Ensure tools remain compliant with cleanroom requirements.
• Verify required tools and materials are available prior to customer visits.
• Monitor equipment condition and report maintenance or replacement needs.

Travel & Logistics

• Travel extensively throughout the United States and internationally in support of customer installation projects.
• Maintain the flexibility to support a travel schedule of up to 80% throughout the year.
• Coordinate travel arrangements in accordance with company travel policies.
• Book airfare, lodging, rental vehicles, and related travel requirements.
• Manage travel itineraries and changing project schedules.
• Support domestic and international installation projects as assigned.

Safety & Compliance

• Follow all company safety policies and customer site requirements.
• Maintain eligibility for customer site access and credentialing requirements.
• Comply with cleanroom protocols and contamination control procedures.
• Promote a safety-first mindset while working in customer environments.
• Maintain professional conduct consistent with customer expectations and company standards.

What We're Looking For

Required Qualifications

• High school diploma or GED.
• Experience working in field service, installation, manufacturing, construction, mechanical assembly, or technical support.
• Ability and willingness to travel up to 80% domestically and internationally.
• Ability to remain away from home for extended periods based on customer project requirements.
• Residence within reasonable distance of a major commercial airport.
• Valid driver's license and acceptable driving record.
• Strong mechanical aptitude and troubleshooting ability.
• Ability to read and follow installation procedures and technical instructions.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office and mobile technology.
• Ability to obtain and maintain customer-required site access credentials.

Preferred Qualifications

• Semiconductor industry experience.
• Cleanroom experience.
• Previous field service or installation experience.
• Experience supporting capital equipment installations.
• Experience working around precision manufacturing equipment.
• Military technical experience, trade school education, or technical certifications.

Work Environment

• Position requires frequent domestic and international travel, representing approximately 80% of working time.
• Travel may include multi-day, multi-week, or extended-duration customer installation projects.
• Regular work inside semiconductor fabs and cleanroom environments.
• Extended periods of standing, walking, bending, lifting, and working around equipment.
• Occasional evening, weekend, or extended-hour work based on project requirements.
• Required use of PPE and adherence to customer site safety requirements.

Why Fulcrum?

Our benefits package includes:

• 401(k) with Safe Harbor company match
• 100% employer-paid medical insurance (base plan) for employees and qualified dependents
• 100% employer-paid vision insurance
• 50% employer-paid dental insurance
• 100% employer-paid short-term disability insurance
• 100% employer-paid accident insurance
• Paid Time Off (PTO)
• Paid Sick Leave
• Opportunities for professional growth and advancement
• A values-driven culture focused on Safety, Quality, Integrity, Customer Focus, Teamwork, and Respect

Join Our Team

If you enjoy travel, hands-on work, customer interaction, and supporting advanced manufacturing technologies in a cleanroom environment, we'd love to hear from you.

This is an excellent opportunity for someone seeking a high-travel field-based position supporting customers throughout North America and internationally.

Apply today and help support the future of semiconductor manufacturing with Fulcrum Technologies.

Equal Employment Opportunity

Fulcrum Technologies is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status. Reasonable accommodations are available upon request.

Our Values

Safety • Quality • Integrity • Customer Focus • Teamwork • Respect for Coworkers