Assistant Spa Manager

Selma, NCOnsiteFull TimeManager / Head$16–$18 /hrPosted 27 days ago

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Required skills

customer service
sales
spa operations
marketing strategy
data analysis
team leadership
compliance
communication skills
independent work
tech savvy

Nice to have

opportunity for advancement
training & development
wellness resources
bonus based on performance
Verizon Wireless discount
KinderCare discount

Role summary

Seeking an Assistant Spa Manager with strong customer service and sales experience to oversee daily spa operations. Responsibilities include driving sales performance, developing spa professionals, creating marketing strategies, performing data analysis, and ensuring compliance with policies and regulations. The role requires excellent communication, tech savviness, and the ability to work independently in a fast-paced environment. This position offers growth opportunities and performance-based bonuses.

Benefits:

Health insurance
Opportunity for advancement
Training & development
Wellness resources
Bonus based on performance

Job Description:Assistant Manager looking to grow with impeccable customer service and sales experience
Responsibilities:

Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
Oversee and manage daily operations of the Spa
Manage and drive spa sales performance
Assist in developing talented spa professionals
Membership education and sales - including sales goals and incentives
Passionately promote products and services
Ability to work a flexible schedule. (Shifts are 8-4 and 2-10)
Excellent verbal and communication skills
Fast learner and tech savvy
Comfortable in a fast paced work environment. We are a small location
Create marketing strategies aimed at maximizing revenue and profits
Perform data analysis that drives business decisions and success
Use sound judgment, work independently, with minimal supervision.
Plan and direct to meet the daily needs of the operation.
Maintain the utmost cleanliness and soothing ambiance of the premises
Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
Motivates and empowers the team to achieve high standards.

Incentives:

Bonus based on performance
Discounts with Verizon Wireless and KinderCare
Health insurance
Growth opportunities available
Discounted services and gift cards

This role will start at our sister spa and will transition as development progresses

Ready to apply?

You'll be redirected to Hand & Stone Massage and Facial Spa's application page.

Assistant Spa Manager

Is this role right for you?

Required skills

Nice to have

Role summary

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