Role summary
Audi East Hartford is seeking a Business Manager to drive additional revenue by selling finance, warranty, aftersell, and insurance programs to new and used car customers. Responsibilities include daily deal billing, ensuring accurate paperwork and customer information in the DMS, obtaining financing approvals, building relationships with finance sources, adhering to compliance standards, and promoting high CSI. The role requires processing credit applications and assisting management with closing deals. A High School Diploma is required, with a college degree preferred, along with 3-4 years of experience in a sales-oriented environment.
Overview
Produce additional revenue through the sale of finance, warranty, aftersell and insurance programs to new and used car customers.
Responsibilities
Bill all deals daily for delivery. Check all paperwork for correct title, lien information, taxes, etc. Ensure all paperwork is complete. Ensure completion of all signatures and information in order to ensure quick foundering, accurate incentive payment, and motor vehicle processing.
Verify that all information is up-to-date and accurate, including emails. Ensure that all customer contact information entered into DMS is complete and accurate. Sell new and used vehicle finance/lease programs and warranties. Aftersell products at a maximum price PRU. Obtain approval from lending sources for all deals. Build and maintain good relationships with finance sources and insurance carriers. Adhere to all industry compliance standards. Ensure prompt (within four business days) funding on all lease and financial contacts. Promote high CSI standards for the dealership. Processing all credit applications immediately for approval. All deals must be processed, submitted, and pre-billed prior to delivery date. Assist General Manager and Sales Manager as needed with closing deals and/or directing staff. Qualifications
High School Diploma, college degree preferred. 3-4 years’ experience in a sales orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
