Medical Front Office - Patient Service Specialist
Required skills
- Front Desk Experience
- Medical Office Experience
- Greet and register patients
- Schedule patient appointments
- Collect co-pays
Nice to have
- Health care experience
- Bilingual
Role summary
Seeking a Patient Service Specialist for an outpatient physical therapy center in Hollywood, FL. This PRN/Per Diem role involves managing patient and business operations at the front desk, ensuring an exceptional patient experience. Responsibilities include greeting and registering patients, scheduling appointments, communicating with external parties, collecting co-pays, and managing insurance authorizations. Requires 1 year of front desk and medical office experience. Bilingualism is preferred.
Overview
Position: Patient Service Specialist
Location: Hollywood, FL
Type of Employment: PRN/Per Diem
Schedule: Weekdays as Needed, Varies (Evenings until 7pm)
Compensation: Starting at $17/hour (pending experience)
When patients enter our outpatient physical therapy center in Hollywood, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED
- 1 Year of Front Desk Experience
- 1 Year of Medical Office Experience
Preferred Qualifications:
- Health care experience
- Bilingual
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
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