Intellectual Disabilities Residential Manager
Required skills
- High school diploma/GED
- Valid Drivers License
Role summary
ViaQuest Residential Services is seeking a Program Manager in Youngstown, OH, to provide quality support and services to individuals with developmental disabilities in their homes. This full-time, on-call required position offers a salary of $48,000 per year. Responsibilities include coordinating and managing all services, implementing behavioral health interventions, supervising Direct Support Professionals, monitoring staffing, and ensuring excellent customer service. A high school diploma/GED and 3 years of experience in developmental disabilities are required, with a Bachelor's or Master's degree preferred. The role also requires strong customer service, communication, decision-making, and time-management skills, along with a valid driver's license.
At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!
Responsibilities may include:
- Ensure that the individuals we serve are receiving quality services and are engaged with the community.
- Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
- Use behavioral health interventions to improve outcomes for individuals served.
- Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
- Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
- Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
- Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
- Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.
Requirements for this position include:
- High school diploma/GED and 3 years of experience in the field of developmental disabilities is required.
- Bachelors’ or Masters’ level degree in a related field is preferred.
- Strong customer service and communication skills.
- Supervisory or management experience.
- Displays strong communication skills and possess excellent decision-making and time-management skills.
- Valid Drivers License
- Motor Vehicle Record Must meet ViaQuest's Authorized Driver Criteria
What ViaQuest can offer you:
- Paid training.
- Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
- Employee discount program.
- Paid-time off.
- Employee referral bonus program.
About ViaQuest Residential Services
To learn more about ViaQuest Residential Services please visit
http://www.viaquestinc.com/specialized-services/residential-services/
From Our Employees To You
http://careers.viaquestinc.com/viaquest-culture-of-choice/
Would you like to refer someone else to this job and earn a bonus? Participate in our referral program!
https://www.viaquestinc.com/contact/external-referral-program/
Do you have questions?
Email us at Careers@ViaQuestInc.com
