Logistics, Transportation, Freight Brokerage, Supply Chain

Billing Associate

Indianapolis, INOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Required skills

billing
invoicing
accounts receivable
collections
customer accounts
TMS platforms
payment portals
accounting
finance
business management

Nice to have

logistics industry experience
SOPs

Role summary

The Billing Associate is responsible for completing the full invoicing process for assigned customer accounts, ensuring timely and accurate billing. This role involves managing billing settings, developing SOPs, collaborating with sales and collections teams to resolve payment issues, and navigating customer TMS platforms. A background in accounting, finance, or business management is required, along with strong attention to detail, communication, and organizational skills. An Associate's degree is required, with a Bachelor's degree preferred. Prior accounts receivable/billing experience in a fast-paced, high-volume environment is essential, and logistics industry experience is a plus. Proficiency in Microsoft Excel is also necessary.

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role:

Collaborating closely with the Spot Sales Team and AR Collections Team, The Billing Associate reports to the Billing Team Lead and/or Billing Manager and is responsible for completing the full invoicing process of their assigned customer accounts. The position strives to guarantee timely and accurate billing of Spot's customers.

Responsibilities:

Complete full invoicing / billing cycle of assigned customer accounts

Guarantee invoices are sent to Spot’s customers timely and accurately

Ensure billing settings within customer profiles are correct and functioning properly

Develop, update and improve billing SOPs for each assigned customer account on an ongoing basis

Input status updates for tracking of orders missing information or documentation required for invoicing, taking necessary action to fulfill the requirements

Collaborate closely with the sales teams and collections team to address and resolve issues that result in rejected or delayed payment of invoices

Successfully navigate customer TMS platforms / payment portals and input data, upload invoices, PODs, receipts, etc. for payment processing

Qualifications:

Candidates should have an accounting, finance, business management, or similar background. You will be highly detail oriented, possess strong communication and organization skills, and excel in a fast paced, high-volume environment.

Associate’s degree required, bachelor’s degree preferred

2+ years of previous accounts receivable / billing experience in a fast paced, high-volume position in lieu of a degree

Prior logistics industry experience a plus • Intermediate to advanced computer knowledge required

Must be able to sit at a desk for extended periods

Full time, in office position

Skills:

Ability to thrive in a fast-paced environment

Strong communication, analytical and writing skills

Strong organization and attention to detail • Adaptability, multi-tasking ability, sense of urgency

Intermediate knowledge of Microsoft Excel (formatting, vlookup, pivot tables, etc.)

Heavy focus on customer service and collaboration • Ability to work autonomously, with an emphasis on time management and ability to meet deadlines

Understanding of accounting terms, processes, functions, and compliance

Data analysis and problem solving

Additional Information:

Competitive compensation

Quarterly bonus opportunities

401(k) and employer matching

Life Insurance

Health, Dental, Vision Insurance

Short & Long-Term Disability

Paid Time Off (PTO)

Employee Assistance Program

Paid Parental Leave

Paid Holidays

Employee Recognition Programs

Health Savings Account (HSA)

#LI-ZH1

Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.

Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Billing Associate

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