Data Analyst, Sr.

About The Company
Sharecare is a leading digital health company dedicated to transforming the way individuals and organizations manage health and wellness. Our innovative virtual health platform integrates comprehensive data-driven solutions to support personal health journeys, improve healthcare outcomes, and make high-quality care accessible and affordable for all. Serving a diverse client base including individuals, healthcare providers, employers, health plans, government agencies, and communities, Sharecare leverages advanced technology and data analytics to drive positive behavior change and optimize population health. Our commitment to collaboration and continuous improvement underpins our mission to empower people to take control of their health and well-being.
About The Role
The Senior Data Analyst at Sharecare plays a crucial role in ensuring the integrity, accuracy, and timeliness of our data operations. This position involves conducting in-depth research and analysis to resolve complex data issues, proactively monitor data trends, and collaborate effectively with cross-functional teams including Engineering, Product, QA, Operations, and Analytics. The ideal candidate will be responsible for managing membership eligibility data, investigating discrepancies, and ensuring seamless data intake, processing, and reporting. They will design and execute database queries, develop and maintain enterprise dashboards, and support ad hoc reporting needs. This role requires a technically proficient individual with extensive experience in SQL, data visualization tools such as Tableau or Qlik, and scripting languages like Python. The Senior Data Analyst will also mentor junior team members and contribute to process improvements, ensuring the delivery of high-quality data solutions that support strategic decision-making and operational efficiency.
Qualifications

• Bachelor's degree in Computer Science, Statistics, Business Administration, or a related field; Master’s degree preferred
• 3-5+ years of experience in data management, analysis, and reporting
• 2-4+ years of experience with BI tools such as Tableau or Qlik
• Proficiency in SQL and experience with database querying, including Oracle and PL/SQL
• Experience with data handling, validation, and business processes
• Familiarity with Unix/Linux environments (preferred)
• Hands-on experience with Python scripting for automation and data analysis
• Strong knowledge of MS Office Suite, especially Excel, and tools like Toad or equivalent
• Excellent written and verbal communication skills
• Understanding of programming logic and analytical problem-solving skills
• Ability to work collaboratively within a team environment

Responsibilities

• Ensure the accurate intake, processing, and delivery of membership and external data sources
• Investigate and resolve data inconsistencies, discrepancies, and anomalies, communicating findings clearly to relevant stakeholders
• Design, develop, and execute complex database queries to meet internal and external analytical requirements
• Monitor data trends proactively to identify potential issues or opportunities for process improvements
• Support the creation, maintenance, and enhancement of enterprise BI dashboards and reports
• Validate data integrity through testing, developing new validation procedures as needed
• Collaborate with cross-functional teams to gather requirements, provide insights, and recommend improvements
• Lead responses to internal customer inquiries related to data issues and analysis
• Manage and improve data processing workflows, including monthly and daily operations
• Execute one-off data fixes, operational tasks, and special requests efficiently and accurately
• Assist in system configuration to meet customer needs and support successful implementations and terminations
• Mentor junior analysts, sharing best practices and technical knowledge
• Document processes, analysis, and technical specifications for transparency and future reference
• Identify opportunities for process automation and efficiency enhancements

Benefits

• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plans with company matching contributions
• Flexible work arrangements and paid time off
• Opportunities for professional development and continuous learning
• Collaborative and inclusive work environment
• Access to cutting-edge health technology and tools

Equal Opportunity
Sharecare and its subsidiaries are committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or any other legally protected status. Qualified applicants will receive consideration for employment without regard to these factors. We believe that diverse perspectives and experiences drive innovation and excellence, and we are dedicated to creating an environment where everyone can thrive.