Medical Front Office - Patient Service Specialist - KORT
Required skills
- High School Diploma
- GED
- Front Desk Experience
- Insurance Verification Experience
- Medical Office Experience
Nice to have
- Health Care Experience
- Scheduling Experience
Role summary
We are seeking a Part-Time Patient Service Specialist for our outpatient physical therapy center in Louisville, KY. In this role, you will be the first point of contact for patients, managing both patient and business operations at the front desk. Responsibilities include greeting and registering patients, scheduling appointments, communicating with various external parties, collecting co-pays, and managing insurance authorizations and verifications. This position requires a High School Diploma or GED, 1 year of front desk and medical office experience, and insurance verification experience. Preferred qualifications include healthcare experience and scheduling experience.
Overview
Position: Patient Service Specialist
Location: Louisville, KY (Preston)
Type of Employment: Part Time
Schedule: Weekdays - Varies
Compensation: Starting at $17/hour (pending experience)
When patients enter our outpatient physical therapy center in Louisville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED
- 1 Year of Front Desk Experience
- Insurance Verification Experience
- 1 Year of Medical Office Experience
Preferred Qualifications:
- Health Care Experience
- 1 Year of Scheduling Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
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