Medical Front Office - Patient Service Specialist - KORT
Required skills
- High School Diploma
- GED
- Front Desk Experience
- Health Care Experience
Nice to have
- Medical Office Experience
Role summary
Seeking a part-time Patient Service Specialist for an outpatient physical therapy center in Shelbyville, KY. This role is responsible for managing the front desk operations, ensuring an exceptional patient experience from check-in to check-out. Responsibilities include greeting and registering patients, scheduling appointments, communicating with external parties like insurance companies, collecting co-pays, and verifying insurance authorizations. A High School Diploma or GED, 1 year of front desk experience, and healthcare experience are required. 1 year of medical office experience is preferred. The position offers competitive hourly pay starting at $16/hour and eligibility for 401k.
Overview
Position: Patient Service Specialist
Location: Shelbyville, KY
Type of Employment: Part Time
Schedule: Weekdays - Varies
Compensation: Starting at $16/hour (pending experience)
When patients enter our outpatient physical therapy center in Shelbyville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED
- 1 Year of Front Desk Experience
- Health Care Experience
Preferred Qualifications:
- 1 Year of Medical Office Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
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