Medical Front Office - Patient Service Specialist - Float
Required skills
- High School Diploma
- GED
- Medical Office Experience
- Patient Registration
- Appointment Scheduling
- Insurance Verification
- Payment Collection
Nice to have
- Front Desk experience
- Healthcare experience
Role summary
Seeking a part-time Patient Service Specialist to manage the front desk of outpatient physical therapy centers. Responsibilities include greeting and registering patients, scheduling appointments, communicating with external parties, collecting co-pays, and managing insurance authorizations. Requires 1 year of medical office experience and a High School Diploma or GED. Preferred qualifications include 1 year of front desk and healthcare experience. This role is crucial for creating an exceptional patient experience from the moment they arrive.
Overview
Position: Patient Service Specialist - Float
Locations: Napervlle, Oakbrook Terrace, Burr Ridge, Oak Park, Oak Lawn, Elmhurst, La Grange and Elmwood Park, IL
Type of Employment: Part-time
Schedule: Monday- Friday (hours vary/some evenings)
Compensation: $19.00 - $21.00/hour (pending experience)
When patients enter our outpatient physical therapy centers in Souut West Suburbs, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
- 1 Year of Medical Office Experience
Preferred:
- 1 Year Front Desk experience
- Healthcare experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
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